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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 759 Showing 15,161-15,180 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt have asked for a better experience, quick, professional & clean. Outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar 9 Mounting Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very nice job mounting the 85" Sony TV on our wall. The wall mount didn't have a way to mount the Sony Soundbar 9. They had to lay it down on top of a piece of furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents quickly and professionally mount and secure my TVs two different times to my wall. Very pleased!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very knowledgeable and did a great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted all my TV's and connected them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad continues to provide great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents mounted my new TV professionally and quickly. They showed me how to navigate the remote and gave advice on streaming. They were so nice and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set my TV up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge. Respectful. On time. He took his time setting it up right. Patience with me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad installed and mounall the T.V. 's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Alberto and Wyatt Were Excellent!!! We were very happy with the Job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad completed a professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and completed the installation very professionally without any problem

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and very easy installation. Easy peasy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation, Set Up and Haul Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service Guy Was/Is The Best!!! The Service Guy Installed and Set Up Both TVs, the 55" with a Swivel Base in our Family room and a 43" in the Bedroom. The Service also included the set up of our Cable Remotes with Visual instructions on the use of the Both TVs and Remotes. The Service also included the haul away of the old TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV instillation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job with the installation and answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional team.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased total tech support. Same team for second installation. Made sure we were satisfied with the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service. Well Done. I would recommend using them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad of Jay and Austin were terrific. Would highly recommend them for your install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad delivery install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed broken tv, installed new one and programmed it all. Very quick, pleasant and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complex multi install done beautifully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complex order executed beautifully. The Geek Squad arrived with some items that were purchased in the store that were not compatible mounts for my new televisions and I thought for sure I would have to reschedule the install. But not the case! They drove to the store during a power outage and picked up the right items and completed the install. Very impressed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Our goal is to always provide the best experience possible. There are some situations where incorrect items may have been purchased or sent, and it is good to know the Geek Squad Agents went above and beyond to get this resolved. We hope you are enjoying the new televisions, and thank you for trusting Geek Squad to do the installation. We appreciate you taking the extra time to leave a review with us, and we look forward to serving you again in the future!

  • Rated 5 out of 5 stars

    Fabulous TV Installation flatscreen to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and the technician wan knowledgeable, friendly and cleaned behind themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colorado Springs Geek Squad Alex and Tyler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Tyler did an outstanding job. Efficiently and competently moved my existing 65" Sony to the living room and mounted it on the wall. Additionally, they installed the new 77" OLED Sony on the wall in the bedroom. They made sure everything worked, provided advice, and cleaned up thoroughly. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed the new tv quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came in, did their job effectively, were pleasant, and left.

    I would recommend this to a friend