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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 759 Showing 15,161-15,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    wonderful people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed were very nice to my 90 year old mother in law

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount and was easy to install. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and courteous in the entire installation. Very fast and efficient and set up all programs and connections for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents expertly and quickly mounted the tv and connected it to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nobrainer extra service...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing the installation cost to the time, labor, and risk of doing it myself, is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked us up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad crew were outstanding cleaned up after and removed boxes you guys rock

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installed in record time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent and very courteous during the mounting of my living room 85 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GS is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, professional and very fast. Wouldn't want anyone else to mount my TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV exactly as I wanted and adjusted picture and sound expertly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad exceptional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a excellent job mounting tv and connecting all other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy techs who installed two TVs were above and beyond great. Chris from our local store is very seasoned. They kept our home clean, and handled any obstacles successfully (like wide stud placement and an in-wall HDMI cable that was stapled to the studs with no movement). They were positive and knew their stuff. The TVs are lined up properly and the techs even explained how to use them and messed with the settings for best picture quality. I would highly recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Guys rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guys, very knowledgeable and professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent, efficient. Clean neat and very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colorado Springs Geek Squad Alex and Tyler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Tyler did an outstanding job. Efficiently and competently moved my existing 65" Sony to the living room and mounted it on the wall. Additionally, they installed the new 77" OLED Sony on the wall in the bedroom. They made sure everything worked, provided advice, and cleaned up thoroughly. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a fantastic install job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a quick and fantastic job installing our tv they were also very nice and were very informative!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Installed our Bedroom TV I’m record time. It looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV perfectly. Including the in wall plug to hide the cords. Very good job. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Average install, could be way better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount isnt completely leveled, but decent enough. Issue is the mount used is great, but the installer didnt tighten the bolts enough causing it to tilt to the left, and i have to adjust pretty often. Good news is they are coming out Thursday to replace TV with a bigger size, so hopefully i have a better experience

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was polite and very professional. Mounted my television and connected all systems and used apps

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on my door step on time as scheduled and were very professional and courteous...would definitely recommend!!!

    I would recommend this to a friend