4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    Perfect Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient service provided. TV centered and mounted perfectly straight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my 86" TV within an hour!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick competent & on time. Kept m updated throughout the whole installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great, fast & professional

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Horrible Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could have rated less than 1 star I would have. Absolutely horrible - don’t ever let them trick you into the 3rd party company. They over-charge, lie and then cut off communication with you. I have the new version of Total Tech and will be cancelling. Best Buy please get your act together! Still sitting here 3 days later with no TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted all my tv’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees have always been great. Their Customer service is awesome. Never have I had any complaints or negative situations with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick efficient, and complete. Even showed me how to install all my apps and connect to wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian is the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. They make sure you are happy, and their work is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional as always. They worked around my toddler and infant very well. Made sure we fully understood the functions of the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and efficient technicians. Arrived on time and completed installation like the professionals they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service installed it quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really friendly i would really recommend it very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, the techs were knowledgeable and awesome at mounting the TV’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was able to install perfectly and efficiently. Thank you Best Buy Greek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great and easy to use. It looks great on my wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable and detailed service technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was what I was hoping for. Not my first TV I’ve bought here. Can’t see myself going anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Rob work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob was very excellent and good and we are very pleased with his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" and 75" tv installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Tied all the wires up behind the tv plus the contour box. No wire show. They did a great job on my 75 inch too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were terrific! Prompt and patient in explaining the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV safely and efficiently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted and setup quickly and efficiently. The technician was helpful and wore a mask the whole time. Much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pro installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installers. Quick to the point as they had 75” tv unboxed & on the mount in a few minutes. Thanks Beat Buy!

    I would recommend this to a friend