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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 763 Showing 15,241-15,260 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was very good. Excellent knowledge and polite workers. I will use their services again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad on time and job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough and very professional. Very helpful showing me how everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV to my satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of rescheduling the installation appointment, finally the scheduler understood that I wanted Geek Squad to install my TV PROPERLY. Contracted company that first delivered TV did sloppy install job. Satisfied now, as a Best Buy customer since 1990 I know Geek Squad's work. Was disappointed I was not informed that a contracted company was initially hired for the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent the setup the TV & mounted the tv on the rack wall made an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job today by Chris - installation of new projector and program of remote

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional installer. Did a neat job very responsive to questions?

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    K&S Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    K&S Installations did an outstanding job of mounting my tv. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    punctual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent kept me informed of when they would be there. On time, did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv-Receiver-Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting the tv and receiver. Also hooked up surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job the men did. Very professional and kind. Keep up the great work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual! I had a large TV installed in a tight place, worked out great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    easy process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the old tv down quickly and new one installed in a very short time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. 1st so quickly .2nd they're clean after they done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I decided to have the Geek squad install my tv mount. They were super quick and did an excellent job. Stress free!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work by Geek Squad Installation Representati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by the installation associates. They got the job done quickly and accurately.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium TV Mounting secures my TV to the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Team really did good job. By having my TV mounted to the wall it adds more space in my family room.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all my devices... Geek squad came thru!!!! They installed my tv quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and mounted the tv and hooked it up to tue sound system etc, and because it turned out that the mount I selected wouldn’t work with the type of walls I have (I live in an old renovated factory building), they were able to use the existing static mount, and then come back a few days later to install a different movable mount and position it precisely where I wanted it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Nano Cell TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LITTLE TV FOR THE PRICE. GREAT PICTURE AND COLORS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding and Friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, follow-up, and advice from the team! And, the advice was on point. I am very pleased and happy with the outcome of my once slow laptop that would freeze up and hang for what seemed like forever on startup. It's now lightning speed. Thanks Geek Squad team, Eric at Pinecrest BestBuy. You guys rock!

    I would recommend this to a friend