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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Couldn't ask for a better TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted easily and the technicians were great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and timely. Considerate of personal space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, the ones to turn to for service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I became a Best Buy Geek Squad Total Tech Support member, I always Brag to anyone and everyone that the Geek Squad is the Very Best when it come to all our Electronic Needs. They service our Appliances, Desk Top Computers, Laptops, Smart Phones and Tables, just to name a few. The Geek Squad also visit our Homes and Mount our 65" Plus 4K Smart TV's and Home Theater Systems. Best Buy Geek Squad Total Tech Support is always there for us!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you must have it on the wall then let these guys do it for you. Very professional great look I recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV on the wall looks awes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my tv too the wall and hooked up all the accessories and works with one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful explained how to use the TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek squad installed my TV mount very quicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV mount, made sure that all my devices were connected and working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and very easy installation. Easy peasy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Very Best Geek Squad Technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was thorough and exceptionally professional. He assessed the area where the tv would be mounted and displayed. He measured the size and centered it to the best of the space's availability. He walked through the entire process and took all of the debris, and went to his next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great explained options and made sure job was completed to our specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Ssuad large TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T he three gentlemen were quick and efficient. I would suggest this service to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff worked very fast and get the job done quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional staff on time. Got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work done by the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad folks were very efficient and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed my tv / wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job by the geeks, thy installed and mounted tv perfectly, well worth having them come out

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my 86 inch TV were precise and extremely professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are overwhelmingly pleased with our service & with the Best Buy Team. The agent set up our new tv & unfortunately it was defective. Best Buy wasted no time haggling about the issue but immediately had the agent install our new tv! Best Buy Thank you so much !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job of balancing the sound and color of my new LG 77” oled tv. Great job and very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad came in mount a TV good quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in mount a TV good quality service I would recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very professional, ask for my input and completed the mountings of both TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation accomplished without a hitch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and set up very quickly and crew, cleaned up all packaging materials and hauled old TV away

    I would recommend this to a friend