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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 765 Showing 15,281-15,300 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech that came to do my tv setup was awesome. very informative and patient with mess of wires from previous tv set up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and ultra clean. Both persons were easy to share expertise and experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed my huge Tv on my wall in my man cave did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad technicians went above and beyond during out TV mounting installation. We had out TV installed above a fireplace on a wood 2 by 4 surrounded by a brick veneer. We let them know that the area for mounting wasn't very big, and they brought out a few mounting brackets to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retired couple not wanting to lift mount expensive TV. Well worth allowing the experts to do it...and quicker!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents came in i told them how and where i wanted my tv mounted and they did exactly that with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wins again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 32 inch Samsung TV is as good as the first. also from Best Buy. Before purchasing, I went to their store and viewed all 32 inch TVs and in my opinion, again Samsung was top choice. A Geek Squad member installed my new TV on a swing mount with the screen that can be seen in a choice of two rooms. He also walked me through how the Samsung remote works

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Technician were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely amazing, professional friendly extremely knowledgeable helpful, taking their time to explain every detail of what was being done and it’s operational use. I personally recommend Best Buy and it’s amazing team for future purchase. Special shout out to The Geek Squad. Way to go. Keep up your special talents making apartment come alive. Many Many Thanks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early. Worked quickly and was very knowledgeable about TV and cable set ups.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were earlier than they said, very professional, explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Great service mounting our TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician were fantastic. Showed up on time and installed perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Home theater is awesome! Wonderful color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV promptly & efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all my devices, performed an excellent job. Cheers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a perfect mount for a bedroom where you don’t need to tilt. Very easy to assemble and enough room to pullout.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did an excellent job lounting and setting up my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person’s did a great job with mounting my television and making certain channels are working

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team were very professional and informative. Would recommend them to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was in and out in no time! Had all the tools needed to do the job and made good suggestions on placement.

    I would recommend this to a friend