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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 766 Showing 15,301-15,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    professional Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. the geeks were professional, quick, and easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians and installed and mounted my television to the wall. Did a fantastic job. Would recommend them and use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best for TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a geek squad member for many years...i've used the service for fixing computer problems and upgrades. Having purchased a television from BestBuy ... the Geek Squad installed my new TV Free under the agreement. They were most professional installing my new TV. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians where very helpful, efficient and professional! I've recommended 3 people since my install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting was good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were awesome. They listened to my problems with my earlier mounting and fixed several issues I had when I tried to mount my own tv in the past. Wish it were cheaper though considering I’m elite plus and a member — and since I bought the tv from BB initially. They gave me no discount or anything other than the basic % off for paying $200/year for the total tech membership.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job done. Eager to go extra mile to get done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a fantastic job. Very collaborative and eager to go extra mile to help get the job done. Thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came to mount my TV wasn’t from geek squad but he did a great job! Fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down our 65 inch tv and put up our 75 inch tv. great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by Brandon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon worked around a bad weather day and rescheduled the call and came out to our house as soon as weather was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people mounted the bracket and TV quickly. The team was on time, professional and quick. Very happy with the job that was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would recommend to anyone who needs this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience with Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Technicians were truly AV experts and improved my existing home theater with the upgrades they installed. Ended up purchasing a new sound bar at the time of installation based on personal recommendation of the equipment by the technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a quick job and did exactly what I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was finally mounted and I couldn’t be more happy! He worked quickly and had a lot of knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, excellent and clean installation. Very friendly and explained every step as they installed my 65” tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes great job on hooking up tv and firestick Would recommend my installer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting my tv and wall mount. Connected my tv and tough me how to use remote Etc

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The tech did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job of installing those very thorough timely and safe.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Recessed tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect for our over the fireplace tv mount.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, Great services. Knowledgeable, polite and very professional. I will definitely use this type of service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad offers great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and it seems to be holding without falling off the wall.

    I would recommend this to a friend