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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 766 Showing 15,301-15,320 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and professional. I give them a thumbs up. I’m glad they serviced my home. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Installers were clean, courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Techs did a very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a very good job mounting our TV's and installing wall power kits.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Easy to install with support from the Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrell and Brian were very knowledgeable and accommodating to complete our installation. They provided incredible service with going above and beyond. Would give 10 Stars if available.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technicians were quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were careful not to cause any damage and worked quickly to get the job done, but took the time to test everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic, the Geek Squad came and not only put up my new TV, they even installed my soundbar up, because I purchased it separately and did not set it up with Geek Squad yet, they were super nice and when a head and put it up for me, and I really appreciate that extra effort.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and were pro's. In and out of the house and perfectly centered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and good they were in time and quick

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted the 82” samsung to wall with client provided mount very easily and smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Was glad to have Geek Squad do install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy install team were great! They made sure I was involved in the placement and position of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Again, techs had tv mounted and connected in 30 minutes, granted mount was already installed

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, courteous, and completed the job in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sophisticated home theater system's, this tech's the best. He added a new receiver and streaming device to a 10 year-old projector and 8-speaker sound system, and got the entire system working perfectly. I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv in a perfect and professional manner. On time arrival. Durable mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and efficient.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents came to the house and went to work immediately installing the wall mount and then installing my new Samsung 55" TV onto the wall mount. They connected all the wires, making sure all my equipment was hooked up and working properly!! It was a great experience, and I feel it was money well spent, These people really knew what they were doing.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This is a great example of how the Geek Squad can make life easy for our customers! Having a new television and components installed is always exciting, and we hope you are enjoying the new setup. Thanks for stopping in to provide a review,and we invite you back to shop with us again in the future!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung our tv. Explained everything to us and connected all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good experience. Excellent service: the installation was fast and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad don’t waste no time they get the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love this!!!!! I would definitely recommend this purchase to anyone.

    I would recommend this to a friend