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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 768 Showing 15,341-15,360 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad’s work was exellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and saw that it was correctly connected to all devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed professionally and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation went well and quickly since wall mount was already installed for prior same size tv. Very courteous installer and helper.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Monitor hanging installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable did a fantastic job very pleased with the work she did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky wonderful installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient and mounted everything correctly the TV, soundbar holder, blue ray player, and power surge protector. Once finished with installation he (Juan and another person) helped me set-up access to all the APPS and TV settings. These guys are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right Man for the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer travelled all day but saved his best effort for the removal of my old tv and the install of my new rv. I couldnt be happier with the results

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installing my tv was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job for us-even better than expected. A real professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and knowledgeable. The lnstallation was fast, They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came and installed the TV mounting bracket and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad at its finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't even express how wonderful the Geek Squad team was in building the TV stand. Hundreds of pieces and they worked non-stop and I now have a beautiful TV stand in my living room - thanks to them. The Geek Squad is one of the best investments/purchases I have made.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a bunch of extra stuff with my sound that I did not even ask for! Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. They were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation, Set Up and Haul Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service Guy Was/Is The Best!!! The Service Guy Installed and Set Up Both TVs, the 55" with a Swivel Base in our Family room and a 43" in the Bedroom. The Service also included the set up of our Cable Remotes with Visual instructions on the use of the Both TVs and Remotes. The Service also included the haul away of the old TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs know exactly what they are doing. Very happy with the install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job of installation and set up.They cleaned up after the job was done, I could not ask for a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very friendly and informative on options for me. They did a great job of setting up the TVs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. Efficient and polite..

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Two nice guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so truly want to thank Anthony and I believe it was David or Robert very professional neat clean smooth job!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great serice techs from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians where very fast and through with the installation as well as as the demonstration,. Mount is moveable and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about the level of service we received. Thank you Geek Squad. You went above and beyond to make certain that everything was perfect. Our new TV looks great, thanks in part to your terrific mounting job. We'll enjoy it for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. Very courteous and knowledgeable about the setup. Gave me an overview of how everything works and answer all my questions.

    I would recommend this to a friend