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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 770 Showing 15,381-15,400 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad to help in installation. They are always pro's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Momma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all the issues. Tv was mounted. They were very professional and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of my 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was carried out with care and precision.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding installation on the remount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ramonnnn Geek Squaddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did such a great job, 10/10, installed quickly, and very kind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The scheduling was a changed 3 times by best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was a changed 3 times by best buy, but the technician was very nice and did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed the new tv quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went quickly and correctly. Installer was polite and competent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent for selected area viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows you to get full view no matter what chair is your favorite to watch TV in Geek Squad installation makes this superveasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV were absolutely fantastic. I just purchased a 75 inch tv and needed it mounted on a wall. Not only were they quick, clean, and quiet; but they helped with the settings as well, so I didn't have to make too many extra adjustments. They were very cool guys and we talked about anime and jusy made the experience extemely pleasent and fun. If I ever need any more work done, I hope these agents are the ones to do it. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done a great job with setting up and mounting my TV!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another home run with the geek squad. They mounted our outside TV for us with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well and we were extremely pleased with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would be happy to pay for the service again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was really nice and helpful. He did the work super quick and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick, fast and efficient. The wires are hidden and the mount is very sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    2 thumbs up on service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided great service and was on time. No issues after install of TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teto & Justin, east Omaha store, are the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby and i are techno illiterate, so we REALLY appreciate the Best Buy Geeks! We finally bought a digital television, so we may watch Netflix in our bedroom. (We have Dish, so the analog televisions just never give up! Relegated that analog tv to the guest room.) Justin & Teto explained everything to us, and even helped us decide we really didn't need a sound bar or extra speakers. We enjoy this new tv. We are going to ask for Justin & Teto next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85-inch TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional did a great job could not ask for better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and courteous installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech arrived on time and was very courteous and professional. Got the installation done very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team came to my home. They were wonderful. Very professional. unbelieveable of what they can do in mounting a tv.

    I would recommend this to a friend