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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 771 Showing 15,401-15,420 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys!! Efficient, personable. Informative, and si helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guy was great. Punctual, professional, helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar and his partner were so courteous, skilled, careful, respectful of hardwood floors by wearing plastic booties and so friendly and enjoyable to talk to and connect with. The best experience we have ever had with a geek squad team. Edgar and his partner are two men you should be proud of to represent your company! With respect, Hana and Howard Fineman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful technicians. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and it was done right and on time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were very good and did the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my flat screen tv without any problems and they did it with great knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and strong. Well mounted and the installation guy did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. They were on time and finished in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and great service. Satisfied with mounting on both tv and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Very Best Geek Squad Technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was thorough and exceptionally professional. He assessed the area where the tv would be mounted and displayed. He measured the size and centered it to the best of the space's availability. He walked through the entire process and took all of the debris, and went to his next job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a wonderful job , we were very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for angling TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to angle the television towards are dining room, but you can use it to gain access to the ports in the back of the system. I had an 85' TV on it and it held it up without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed and mounted my 75 and 55 inch tv’s were absolutely fantastic and very knowledgeable. I was able to keep my surround sound setup with a receiver upgrade, they figured out the wires and it sounds great! I am very pleased with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provide excellent service and mounting the tv on the wall. And clean work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad was awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and knowledgeable explaining the use of the Arlo cameras. Installed very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service easy to setup and was understanding of COVID protocols

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service quick installation i definitely recommend geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Installation , but some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very kind and quickly swapped out my TVs and installed them. My only issue was when they reconnected everything, they could not get some of the functions to work properly and could not return all my settings to what they were previously. I had to factory restart several of my devices and log back in to several applications. It was very time consuming.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks arrived as scheduled, performed the mounting in an exceptionally professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting the tv. No hiccups and fast. I’ll do it again!!!

    I would recommend this to a friend