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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 38,694 reviews
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Wanted to sell me a different tv mount when my current mount was superior. Cost of new mount was very high

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Offered options and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and well done installation. Offered mount options.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and price professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, asked about mounting location and viewing. Clean, neat installation and done in professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs did a excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Bobby did an excellent job by relocating my existing 85” TV to a higher position on my wall. They were both very courteous and friendly. They also installed another TV in a bedroom and took the time to go over all the features. Both Alex and Bobby went above the call of duty, keep up the excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, fast, clean, looks great, I'm very happy with my TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were quick, answered all of my questions, and installed my tv exactly as I requested!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent mounted my 55 in., Sony Bravia XR OlED TV to my bedroom wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job but not as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly other than I expected them to run all the cords, including the power cord thru the holes they placed, but that was not the case even though I was told by the telephone people that they would. The guys did a great job though.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    I bought the TV wall mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was done Professionally.... I bought the kit and the service. They showed up actually when they said they would.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did well, professional, neat/clean and made sure I was happy prior to their departure.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Install was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatives were professional, courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got TV installed and Ring Doorbell installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend. Workers came on time. Took old TV away. Installed TV first. They connected what they could because my new TV did not have all the outlets I needed. The Doorbell was installed fast. I had purchased the Ring doorbell from HSN and had BestBuy install. Works great. I was able to get the services at a reduced price because of the total protection service I purchased for $199. Very happy overall and would do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Was glad to have Geek Squad do install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv was out up fast and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and did the job quick. Very happy. I had 2 tvs put up and didn't want to hurt myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy says they want to give the best service possible, well in this instance I think they did just that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reps were respectful. Great installation job. explained features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Easy to install with support from the Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job. As it turned out, the wall mount that was included with the TV would not work for my situation. They explained it to me clearly and fortunately had another mount on their truck that was suited to the task. I was totally pleased with the level of service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient in mounting TV....very good attention to details

    I would recommend this to a friend