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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was the best. Did a nice job, was quick, answered all my questions. Very sweet guy. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV in no time and did it in a very professional way I couldn't have done it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could'nt believe how FAST the crew of two people were to install and hookup my new TV and sound Bar....

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got the job done, I can’t complain, everything looks clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound System installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great and picture is so clear. This was a big purchase but well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs did a excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Bobby did an excellent job by relocating my existing 85” TV to a higher position on my wall. They were both very courteous and friendly. They also installed another TV in a bedroom and took the time to go over all the features. Both Alex and Bobby went above the call of duty, keep up the excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job putting this up. He had no trouble, and was efficent and accurate in his work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my TV and mounted it were awesome! Definitely recommend to anyone looking to hang a big tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well done geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice, prompt, professional, and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Joe's tv/wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and experienced agents who efficiently installed the wall mount and tv. Clean and well-positioned for the room.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Loving The Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup of my two flat screens turned out well. Now I can watch two different events at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quickly done. Everything was cleaned up before they left. The work was professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great - very patient - knowledgeable - clean=up was great - I would use Mike again- no problem at all

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was installed efficiently and exactly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted exactly as we wanted it. TV and system was tested with us and everything worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very fast and efficient. They made sure I understood how to operate my items before the departed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and impressive - very fast and easy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV's very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 TV's to the wall. They were courteous and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two employee's worked like a well oil machine. They were precise and accurate in mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both young men were very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already completed a review soon after installation. With dealing with Covid I realize stress was a prevailing factor, but even after rescheduling, I kept getting calls telling me to reschedule. Again, after delivery and installation, I continued getting calls to reschedule. I felt like your left hand didn’t know what the right hand was doing. Evidently, your business lacks communication. I am happy with my purchase.

    I would recommend this to a friend