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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 775 Showing 15,481-15,500 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mount. Able to pull out from wall and use many different angles. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squaud was very courteous and knowledgeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled my mount, connected my devices, instructed me on how to best use the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable helped with everything easy professional set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my 36" tv mounted on to the wall. The Best Buy person did a good job and was very friendly. However, he wasn't able to program the tv because the remote had batteries that sat in it for 2 years and the batteries were bad. So, unfortunately I paid for this service but didn't get it done for me. My fault, but very frustrating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got it done. Friendly and professional. The key was communicating what I wanted. The executed the task.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a great job mounting our new tv. Quick setup too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was thorough explaining features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with how the technician walked me through the features of our new TV. The menu bar has everything at your fingertips. The voice control is amazing and the number of streaming services and internet connections is amazing on my Samsung TV. We love the feature of the room matching ambience feature. Don't always have it on, but it's nice. Overall I give a 10 out of 10 rating for the product and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchase of a 65” tv for my office, the Geek Squad came out and installed and set it up. Did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were fast and clean. They arrived on time and were very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and professional. Installed everything quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Dr. Doug’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask the experts to do a larger TV on the wall and... I did! Great job! Great explanations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent, and the delivery and installation process went very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just as described, excellent service and I recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally installed after multiple delays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted by these gentl and set up . They were kind, professional, and answered all my questions before removing all oacking materials.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    they were fast and they were good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted my tv and set it up on the bracket. they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were professional and friendly. I would use their dervices again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sQUAD hung TV, attached it and also moved my existing TV and cupboard out onto my porch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad who delivered and installed my new 65 in LG TV did an excellant job with installation and then explaining the features of the TV, They explained how to use the remote to go to the Smart TV features. This is the fourth or fifth TV I had installed by them. Only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service; highly competent; very friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These contractors were highly professional and very friendly. Great service. They made it all easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained every step and installed the tv perfectly

    I would recommend this to a friend