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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 776 Showing 15,501-15,520 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and installed my tv and mount and remote controls in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Very professional and easy to work with. TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Setup was Extraordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Savage led the team installing this TV-AV set-up. It was flawless. They positioned the TV inside a restricting wall perfectly, adjusted it for tilt-mount. Then set up the audio portion. Previous audio system NEVER worked properly. They tested it thoroughly and now all 5 speakers are humming. Geek Squad calls before arriving - professional in every way. It's a contract good for 1 year and covers other things like computers, devices etc during the 1 year term.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did great job of installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the installers. Very courteous, helpful, patient, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the tv mounted , makes watching in bed so much better .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek did an outstanding job of installing my new television. He was prompt, courteous, and neat. I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 65” television mounted over my fireplace. The job was completed to perfection. I am totally pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best for TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a geek squad member for many years...i've used the service for fixing computer problems and upgrades. Having purchased a television from BestBuy ... the Geek Squad installed my new TV Free under the agreement. They were most professional installing my new TV. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic experience! Dylan was great and gave me all the time I needed to make sure I was comfortable with my new setup. Zero complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was done in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Damien was very pleasant. he called the night before install and kept me updated on the day of. While he was in my home he cared about my hardwood flooring and wore protective booties. He was friendly and answered all the questions I had. If I ever have another install I hope to get Damien again,

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a demanding type of person when it comes to my electronics installation these guys are true professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my television perfectly in an empty apartment. The mount doesn’t tear up the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up everything perfectly and cleanly. Answered all questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did an excellent job, came on time, very clean and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were on time and did a great job. We needed a new mount, which that had so the job was completed quickly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very respectful, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service agents! Very knowledgeable and timely install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and sweet to my dogs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing delivery and set up people. It was pricey but it was soooooooo worth it! Great job! Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came installed 55 inch tv on my complicated wall found a nice secure spot and showed me a few things about my tv mount

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great professional servixe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a stellar job, very professional, took their time to answer all questions. Cleaned up after themselves etc.

    I would recommend this to a friend