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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 777 Showing 15,521-15,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who set up my television took great measures not to damage my home and property. He explained the pros and cons to my mounting options. He wore shoe covers and ensured the collegues he asked to assist also wore shoe covers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my tv and wall mount, very quick, and did not leave any mess after.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good TV at a really good price. Mounted and installed by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the TV mounting service - excellent work by the Best Buy Geek Squad! The two employees showed up at our house on time, they were very friendly, and they answered any questions we had. We only needed basic TV mounting, since we previously had a TV hung up in the same location on our wall (the necessary wires were already hidden in the wall). The Geek Squad had our new 55" Samsung TV on the wall in less than 30 minutes. It looks amazing! Great work - thank you again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job with tv install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team offered the best delivery and install service! They were on time, professional and thorough. They took time to make sure I understood how to use the system we bought. I had many questions and they were patient and clear with information. We’re very happy with the purchase and the tech team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, good workers with a wonderful attitude, work was done quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install/removal was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new 4K TV and removed the old TV I bought from Best Buy years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of mounting our tv in a new condo.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium TV 56" and Larger TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount 56" for TV. We installed it our selves. Easy to mount. works great with our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in very precise manner and very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick moving team. Up and running in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installation Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up at the beginning of the delivery window and got right to work. They kept me informed throughout the process and made sure I was happy with placing before they made any holes. They even worked around non ideal conditions left by the builder with outlet placement and a poorly installed smurf tube and ran my hdmi and ethernet for me so I wouldn't have to deal with it later.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Nice job. No issues,they explained everything. Kept the area clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Contractor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a contractor installation. They were punctual and professional in their installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed the bracket in a very professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my 75 inch Samsung and got it up and running according to manufacturer's specs. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall & connected to all devices. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger and assistant were great! Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install job by the geeks. did it right. good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite and professional and did a great job mounting our TV.

    I would recommend this to a friend