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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 779 Showing 15,561-15,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    Wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did what I, myself couldn’t have done or even done with help from friends. They also explained what they were done at each step of installation if I asked them. Very satisfied with installation. I did think it was a little pricey, but in the long run was quite worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is fast and precise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my tv were so nice and did the work in a timely manner!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Contractor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a contractor installation. They were punctual and professional in their installation

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting over Fireplacd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were GREAT!!!! Very professional and friendly. I would highly recommend Geek Squad for TV mounting!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly knowledgable service. Expert work. .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, explained everything, cleaned up and I'm very pleased with the final product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my 85" tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was extremely professional, and we are very happy with the job that was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job, geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two geek squad members that mounted and set up my TV were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and efficiently mounted my tv. Cleaned up easily and gave good instructions on use of TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. Quality Customer focus. Explained Installtion

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The guy came out was very professional was here le

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came out was very professional was here less than an hour

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation was done very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job with the installation. cleanup, and explaining the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting TV was a breeze. Highly recommend this bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed TV without difficulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV quickly and securely without difficulty. TV was 75 inches in size as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service very knowledgeable of the TV and made sure the mounting was perfect and done to my liking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    installer was not a member of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting was great but had problems with set-up. Had to call set up person back cause tv went blank. He struggled with getting my tv back up and viewable. really didnt know exactly the right way. but it's viewable .. BUT.. the app page stays up with the tv also. I have to click on the DISH controler to get rid of the the app page. Have not even attemped to try using apps yet. Don't want to lose TV again. Can I get someone to help me ??

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up LG TV and Bose System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was on time for their appointment. They set my TV and Bose system up perfectly. They were on time and very efficient on their job. Highly recommend their service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a wonderful job.He was very professional. I recommend definitely.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect technician!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mascot technician was phenomenal, prompt, courteous and well educated!!!

    I would recommend this to a friend