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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 780 Showing 15,581-15,600 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast & functional, we are very happy with this service & item.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agents were on time, made sure every detail of the setup was correct, and that everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up mounting bracket great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job! Was well pleased with the finished product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three guys made short work of the installation and setup. They were obviously experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my outdoor pool tv which was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my outdoor pool tv which was on a stucco/cynderblock wall and it was done perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID A GREAT JOB INSTALLED IN MINUTES EVEN FIXED MY SOUND PROBLEM THANKS GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly, professional and knowledgable! They helped me answer many other questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Hung my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, thorough and did an awesome job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and easy. Thanks very much for your help!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Gentleman was knowledgeable and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Single installer who new his stuff and went above and beyond helping with accessories like home theater system etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV on my living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job!! They really know what they do!! No mess in my house, very professional e perfect service. I highly recommend Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV instillation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job with the installation and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guy put this on the wall and hooked it up with no problems on their end. The TV is awesome, and we did not have to use the wall mount we purchased from Best Buy. They could use the wall mount we had for our old TV, and I was very happy. Of course....the old TV was from Best Buy as well. Had it for a very long time....it just died!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed the mount & TV quickly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents mounted the TV & synced all my TV's , good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and impressive - very fast and easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad figured out what needed to be done and did it. Great job. Professional in every since of the word

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys work super fast and efficient, thanks again for the work on my house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros. Absolute pros. Shockingly fast and accurate mounting and controller setting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great job mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job mounting my tv. would recommend if you dont want to do it yourself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mount for 50” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fabulous. Dan set up all of my equipment, explained how to use, & made sure everything worked before leaving.

    I would recommend this to a friend