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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 781 Showing 15,601-15,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got the new TV mounted in no time! Connected to the internet and we were set to go!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. All of my questions were answered. Would recommend this service to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tech was friendly and knowledgeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a 75” flatscreen to wall. This was a simple install; no connections to cable or internet lines was needed. Tech was friendly and knowledgeable though.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 65” TV on my wall. Great job mounting the TV and running all the connections through the wall .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my TV on the wall. The techs was so friendly and helpful. I would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s costly, but it’s done well. For the smaller televisions I would say it’s not necessary, but for a larger tv (ie 70” or above) I think it’s better to have them do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me from insanity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After what I had been through, this fast, smooth and helpful service made everything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were professional, polite and did a great job. I did not want to hang an 80 inch tv by myself, and was happy to have professionals do it. It looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Respectful & knowledgeable crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personal we’re very knowledgeable and respectful at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    In & out!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all devices, and performed there task in a professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    easy process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the old tv down quickly and new one installed in a very short time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it exactly where I wanted it did a very quick job and cleaned up afterwards

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and connected all cables. They also checked them to Make sure they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service as expected. Competent and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came in, did their job effectively, were pleasant, and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wins again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 32 inch Samsung TV is as good as the first. also from Best Buy. Before purchasing, I went to their store and viewed all 32 inch TVs and in my opinion, again Samsung was top choice. A Geek Squad member installed my new TV on a swing mount with the screen that can be seen in a choice of two rooms. He also walked me through how the Samsung remote works

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a wonderful job , we were very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV mount on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, we had no problems, we were able to use our existing wall mount holes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cayce and Luke Made It Work for Me, and Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cayce and Luke turned a very bad purchase experience into a great delivery and install experience. They're a very big plus for BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were there on time and did a very good job installing the tv and sound bar. I was very satisfied.

    I would recommend this to a friend