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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 781 Showing 15,601-15,620 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exactly What We Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the perfect size TV for our spare room, and the Geek Squad Agents did an excellent job of setting it up !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very fast and installed my tv exactly where I wanted it! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky wonderful installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient and mounted everything correctly the TV, soundbar holder, blue ray player, and power surge protector. Once finished with installation he (Juan and another person) helped me set-up access to all the APPS and TV settings. These guys are very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices and showed me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad for install and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got a 65 inch Sony from BB and made sure to sign up with Geek Squad to install it (w/ Sanus - Premium Advanced Tilt Wall Mount) and to cover repairs for 2 years. Their performance was excellent, absolutely on time, efficient, solid mount & TV install and no trace of any work when they left. TVs this size s/not be an afternoon project for you and a couple of buddies - unless you don't mind cracked glass, off angle mounts, and a good bit of debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I the geek squad installed my tv on the wall mount quickly and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technicians were on time and very courteous and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recommend, very professional and clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installer, very professional and fast with great cleanup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it look easy! Quick, Clean and precise installation. Great work as usual

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job.... friendly, knowledgeable. & professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. Wouldn't use anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Power kit and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting the tv and in wall power kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys mounted two TVs quickly and expertly. One TV got hit by lighting and I needed to replace it but it was above my fireplace and it was hard to get to, but the stand was already on the wall. They swapped out the TV with no problem. The other one needed the stand to be mounted first and then put the TV on. They had it up in minutes. They were efficient, friendly and personable, and took the extra step to ensure that both TV's were level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures good color and sounds for in house use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I could have done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's are getting so technical now days this was a great decision. They delivered my TV and took over in a good way. Installed my corner wall mount and mounted my 65" Samsung TV. The remote controls were set up for my cable system, The gentleman answered all of our questions about how our new smart TV operated ,then they cleaned up and took the huge box with them. They were great. I definitely will do this when I buy my next TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting my new tv in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an outstanding job. I could not be more pleased

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation Tech was on time, professional, efficient and effective. Completely explained operating procedures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV mount & install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV (carefully) above my fireplace, connected and got it working beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did an OUTSTANDING JOB!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians from Gilroy (Eddie and Jamie) did an outstanding job of mounting and configuring both our bedroom TV and Sonos soundbar as well as making recommendations to our network that increased throughput by about 12 times its previous speed. They were courteous, knowledgeable, and efficient. We're very pleased with the results.

    I would recommend this to a friend