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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 782 Showing 15,621-15,640 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent, knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was excellent, polite and knowledgeable....They did an excellent job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very respectful, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy. No mess to cleanup either.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install. On time, professional and communicative, I would definitely use again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick install by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV and connected all of the devices. Quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional agent. Quick installation and verification equipment was working correctly

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much.,. had a previous TV mount,.. the guys came in...removed the old tv, redid to mount the new one and connected everything..... a bit overpriced for the work but i wasnt going to do it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hung our new TV and it looks fabulous. The 2 gentlemen were professional, courteous and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable, assisted with other beat buy products and personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hesitant about using Geek Squad, as I'm pretty tech savvy and usually install things on my own. My new TV was quite heavy, and the group of tech friends I trust were busy renovating their homes, so I figured I'd give Geek Squad a try. I was highly impressed with the team that came out. They were very professional, and in fact ended up saving me a lot of money because they used my original mount that I could not get the TV to fit on. Will definitely use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knew what he was doing and did it quickly! Love the results. He connected all my cables and I can't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job really professional best and fastest installation I've ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    fast and quick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice people and professional. very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the TV and set it up and all works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the resue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my new Sony OLED and needed it mounted to the wall. Thought I might try it myself but soon realized I needed professional help. So who you gonna call ? Geek Squad! These guys are truly professionals. They came and got right down to business. Prompt, courteous and excellent workmanship at a reasonable price. They then proceeded to get everything programmed and running so smoothly. I was truly impressed. I will continue to use them when the need arises and would recomend them to anyone. Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guy was great. Punctual, professional, helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were great, arrived early and were very professional. Mounted exactly as we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time did the work work that was needed in a very professional manner and did a good job cleaning up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Techs dis a great job hooked everything up that i needed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    clean and easy install!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy way to get tv's mounted by using the best buy installers. Clean install and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my premium tv mounting. My geek squad member experience with great!

    I would recommend this to a friend