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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 784 Showing 15,661-15,680 of 38,692 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a great job, clean and quick. Highly professional and will have them back for my next TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a nice job. Made some suggestions and made the installation even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and clean install for getting my tv mounted over the fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Got er done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech mounted my TV on an existing wall mount. Previous TV was also removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent put up my wall mount, installed TV & hooked up Roku & discovered my new Sony TV had a broken screen. They packed it all back up, ordered me a new one & rescheduled install. Guy was super nice. Not his fault that TV had an invisible break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job. On time, great communication, knew exactly what they were doing and explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick, friendly, and placed the mount as we requested. Also very clean, and didn’t leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and able to mount the TV without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service request fulfilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service request fulfilled. Geek squad has always come through for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation on time and great job wish would of known i didn’t purchase bracket when paying for it though

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were very polite and knowledgeable they did an excellent job installing my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad at its finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't even express how wonderful the Geek Squad team was in building the TV stand. Hundreds of pieces and they worked non-stop and I now have a beautiful TV stand in my living room - thanks to them. The Geek Squad is one of the best investments/purchases I have made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing my tv & explaining how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are overwhelmingly pleased with our service & with the Best Buy Team. The agent set up our new tv & unfortunately it was defective. Best Buy wasted no time haggling about the issue but immediately had the agent install our new tv! Best Buy Thank you so much !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Neat and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my other devices. It was neat and professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Let the experts do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert Geek squad, they were very knowledgeable about placements and install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out did a great job and were very fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came and set up my TV and mounted it to the wall above the fireplace were very professional and did a great job of setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was very friendly. Did a fine job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and all connections installed professionally. Very thorough in communicating how to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! Looks wonderful and my husband and I are still married!! The guys were very helpful and pleasant.

    I would recommend this to a friend