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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 785 Showing 15,681-15,700 of 38,694 reviews
  • Rated 5 out of 5 stars

    Fast Install of Flatscreen to Concrete Wall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a 65 inch flat screen from a different store, we were concerned with hanging this on the wall as it is concrete and more of a project than I would want to take on. It is always an adventure trying to find someone in the yellow pages that does good work/reliable/decent price. Geek Squad to the rescue! They showed up right on time, they were professional, and they were finished in no time at all! The TV has held up so far and we couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad installed and mounall the T.V. 's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Alberto and Wyatt Were Excellent!!! We were very happy with the Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so helpful upon installing my TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold the wrong bracket for my TV, but the Geek Squad representative help to solve the issue and installed my TV. Everyone I spoke to on the phone said that they couldn't do anything, that I needed to make a trip back into the Bradley store. The rep interviend, spoke to his manager and the issue was solved without my going back to the Bradley store. I'm glad the rep went out of his way to fix the problem, and saved me the trip and additional time loss.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install job by the geeks. did it right. good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personable and professional. Even had time to impromptu wall mount my second tv upon request.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Techs did a fantastic job. Knowledgeable and professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely amazing, professional friendly extremely knowledgeable helpful, taking their time to explain every detail of what was being done and it’s operational use. I personally recommend Best Buy and it’s amazing team for future purchase. Special shout out to The Geek Squad. Way to go. Keep up your special talents making apartment come alive. Many Many Thanks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and very professional. They installed our tv very quickly and everything went very well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were earlier than they said, very professional, explained everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were on time, clean, professional, courteous, and very knowledge. The only way to go if you want a wall mount TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad - The install fee is a bargain!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys did a great job installing and setting up my TV mount, TV and Tivo. They even got my older surround sound speakers to work with the system. The mount I purchased was not quite right for centering the install and they had the better option in the van. My HDMI cables were too short but they had the right ones in the van. The cables are tied up and tidy.....everything is REAL pro. They made getting the new TV installed quick and easy. Wish I had them to install my other systems.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad did a great job with setting up the tv"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would not hesitate to use the geek squad for any upgrades. very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician were fantastic. Showed up on time and installed perfectly!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Geek Squad installed my TV with no wires showing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV with no wires showing Just alittle pricey after getting the bill was alittle shocked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly how you want it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told these gentleman exactly what I wanted and they not only met my demands but exceeded them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Professional, quick and took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were respectful. Fast and courteous service. Respectful of my property.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad are very professional. Sa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv's to the wall and were very nice about answering questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad on time and job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough and very professional. Very helpful showing me how everything worked

    I would recommend this to a friend