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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 786 Showing 15,701-15,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    These guys were fabulous!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV connect was scheduled between 4-8 but that morning they called and asked if they could come earlier. I was thrilled! They showed up a 3:00 like they said they would. They had some problems mounting the TV because of the duct work in my house, but they kept at it until they figured out how to do it. They were smart, courteous, and very knowledgeable. I would highly recommend using them for TV mounting, especially with larger TVs (ours is a 65").

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service delivered was professional and swift!! The tech made sure to discard all trash.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my new TV and set everything up to work with my existing connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast install and very helpful. They offered options for hiding the cables if I decided to do that later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was perfect!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were perfect, on time, friendly, competent, and quick. Five star service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job mounting my TV and explaining the operation

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    K&S Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    K&S Installations did an outstanding job of mounting my tv. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV 56"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 56 inch TV is working out just fine. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a professional install. Quick and on time with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys!! Efficient, personable. Informative, and si helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chionesu Dickerson and his associate did a professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that set up. the TV and sound bar were knowledgeable, professional, courteous and very neat. After installation took the time to go over functions of TV and remote. Also, left the area they worked picked up all debris and made sure everything was neat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well done geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful technicians. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV’s and I sure all were working properly. Gave recommendations for equipment to improve signal in areas of my home where signals were a bit weak and inconsistent. Very professional, arrived at stated time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV to my satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of rescheduling the installation appointment, finally the scheduler understood that I wanted Geek Squad to install my TV PROPERLY. Contracted company that first delivered TV did sloppy install job. Satisfied now, as a Best Buy customer since 1990 I know Geek Squad's work. Was disappointed I was not informed that a contracted company was initially hired for the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Skilled and helpful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ease, speed and quality of their work it was a no brained to use the Geek Squad for this work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived early and the installation when without a glitch! Very pleased with installation, clean up and instructions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad- Go Dominic and Eric!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly highly recommend Geek Squad and Best buy service for mounting your TV. Both the geek squad representatives Dominic and Eric were super helpful and friendly. Dominic had superb communication about my tv needs. Will use again. 10,10,10

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding! Installation was very professional,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and his teammate were on time, courteous and very professional. Installation was flawless.

    I would recommend this to a friend