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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 787 Showing 15,721-15,740 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly and efficient. They did a great job hanging our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my big screen quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job mounting my tv & answering all my questions! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, courteous and super friendly service. Would recommend any time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my TV and they also help me to connect with my other devices at home

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount 2 tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys showed up on time very professional and courteous did a great job setting up TVs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick service. Use again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick. Great service. Did a nice clean job, were on time for appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and connected everything. The job was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad on point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad reps mounted and setup tv quickly! Great professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted the TV on the wall and confirmed all devices were connected and working properly. They gave us a tutorial on using the remote with the TV, soundbar, cable box and PS3. They vacuumed the dust from the installation and removed all packing materials. When they left the lead technician gave me his card so I could call if I had any questions. I'm very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Steady & strong wall mounting

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 58' TV, not expensive, easy to install & more space in living room. Recommended to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs did a great job installing my TV and showing me all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did what I, myself couldn’t have done or even done with help from friends. They also explained what they were done at each step of installation if I asked them. Very satisfied with installation. I did think it was a little pricey, but in the long run was quite worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and proficient. It took them less than a half an hour to install two TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I highly recomend tgis service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service a bunch of times, and will continue to. They do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This technician did a great job and was very helpful and neat as well.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was thorough, polite and very knowledgeable. Had me set up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked well together as a team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly and expeditious. I would recommend the Geek Squad to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Agents installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TVs in 3 rooms awesome and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time, Very Professional, And Put Up In A Timely Manner. Great Job, Very Pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job, inconsistent communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had to come to the house twice for mounting after finding that the mount I purchased wouldn’t line up with my widely spaced studs. First appointment was great, they called two days ahead to give me a shorter, more realistic time window. The second appointment I got an email with a 4 hour window with a robo call around 8:30pm the night before and then no call until they were 15 mins away the day of. Not super happy with that one, but the first crew was great, so 4 stars.

    I would recommend this to a friend