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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 788 Showing 15,741-15,760 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Setup and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and timely. They let me know what they were doing and asked for my input

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service, Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat letting Best Buy come in and mount your new TVs!!! For the money, the service has been wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad tech know what he was doing and quickly wall mount the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, fast and communicative. Knew what they were doing and made it look easy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a greag job at mounting tvs well and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and gave great suggestions. I will recommend taking their advice!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician did a great job of installing our Sony Bravia.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, quick, neat and made sure everything worked. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted my tv and connected all the wires! Very knowledgeable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price! Good TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is good and the sound is also good. This is a good tv for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I hung this TV above my mantle. The picture quality is amazing everyone is at all when they see it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service not up to Best Buy old standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV via an excellent Wall mount but left me with a minium of instructions to gide my use of the TV and remote. Have been unable to contact Best Buy or Gek Squad to follow up on the installation and set-up. I receive no replies to any question I try to make to them. Very unsatisfactory for amount they charge!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grear Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that came and installed my TV two years prior and this year excellent service went out of their way to make sure it was done, right I will definitely tell my friends it's worth the extra money they care about what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount and Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected our TV with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their Best Buy sales person suggested this - and he was 100% right -- it is exactly what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Frame tv and back box install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted frame tv and back box, job well done. Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installers did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and efficient. They arrived on time and gave ample notice of their arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the annual fee. Installation was very professional and easy to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job putting the wires through the wall

    I would recommend this to a friend