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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did a fantastic job. There was no way I was going to trust myself and my friends to mount a 77" OLED on my wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous and knowledgeable. The mounting was quick and seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trenton J and Blake from the Geek Squad were the technicians that installed my new Sony Bravia TV and LG sound bar and they did a phenomenal job on this installation. They were friendly, efficient, and meticulous to detail in doing a very clean, tidy, and professional installation on this. They were very positive ambassadors for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KennyH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by geek squad. Arrived in timely fashion and installed new equipment quickly and professionally. Explained all functions step by step and went over them thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSA did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was polite and tried to be very mindfull of the mess he may make. He helped me when i asked questions and gave satisfactory answers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Hooke my 85” up great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workers. Worked efficiently to my standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install after terrible scheduling error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great. Called and estimated arrival accurately. Worked neatly and quickly. It was not a simple installation for various reasons. Answered questions. Polite and well spoken. Made sure we understood the system once installed. We never understood the last one!! The schedule was a bit of a disaster, but Best Buy came through to salvage the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Book and Very Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, quick installation and removal. Helped get the tv hooked up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted on the bedroom wall, and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast and easy and the guys that installed are very friendly and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and did a great job. Explained what they were doing as they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were prepared and just great. They were efficient. Great experience

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek squad installed my tv - Rip-off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer said he needed an additional 120.00 to do the job, because it was a "special" install. Said the app didnt work so i had to pay cash or check made out to him. Its on the wall thats why i gave stars... got took by a crook

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and sturdy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and sturdy installation. Set up all of my devices. Professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new mount for my 65 inch TV and this one met ma needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was incredible. She was thorough and made sure that I knew everything.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were amazing. Super professional, friendly, and they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth it. Don't risk doing it yourself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this service for an 85 inch TV. You should to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad showed up right on time and mounted and configured my TV in no time at all. They were fast and efficient. Very happy with the professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad - worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and was easy for the Geek Squad to instal

    I would recommend this to a friend