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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 793 Showing 15,841-15,860 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick moving team. Up and running in no time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squid installed my TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV and all connections quickly and showed my how to use the controls for maximum use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Power kit and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting the tv and in wall power kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived on time. Answered all of my questions. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an outstanding job. I could not be more pleased

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    very knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time very professional & great explaining how all things work. very patient with an elder

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Flawless Execution...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were professionals, whose knowledge of multiple products, made new equipment usage less of a hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The two gentlemen who helped, did just that.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, called before to make sure we were there, set everything up and have no issues. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I purchase the Geek Squad Plan just for the TV Wall mount service and I couldn't be more happy that I did. I had two tv's mounted perfectly! One was heavy so I was concerned about it and wanted it done right. They also wrangled all of the cords and mounted my U-verse box behind the bedroom tv out of sight. I'm extremely happy to have had this service and now I'm looking to mount all of my tv's! I highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got the job done, I can’t complain, everything looks clean and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv very quickly and nest. Called before arriving, need ahead of scheduled time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team work together in mounting my Tv on brick,job well done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and strong. Well mounted and the installation guy did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful! Made sure I understood everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad hung my TV on the wall fast and secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my first encounter with Geek Squad and almost all the time they have been fast yet thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price! Good TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is good and the sound is also good. This is a good tv for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly thank's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV perfectly thank's best buy is they have the Beast service thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and haul away staff are a joy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Technician was excellent. He let me know ahead of time he was coming and called again when he arrived. He was professional and did an outstanding job installing the TV and setting it up. He went out of his way to ensure we were happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and set it up in a very Professional manner.

    I would recommend this to a friend