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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 793 Showing 15,841-15,860 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and Hunter were fantastic in mounting and setting up my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough. TV looks amazing on the wall. Would definitely recommend Geek Squad services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Tech was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, Mike P., solved previous issues with buying the correct tv in order to connect a hearing aid device so that I could listen through it and my wife could listen through the soundbar. We had previous issues with our Harmony remote which Mike fixed in a jiffy. Once installed, everything worked like a charm and we love the Sony tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick servic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek was wonderful. On time and efficient service. Always use the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Everything was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great everything went as planned im glad that i got the service.Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from tech who installed our tv. Highly recommend geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geer Squad installed our TV rapidly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient, polite and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great knowledge and ability. The installation went very smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience with Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Technicians were truly AV experts and improved my existing home theater with the upgrades they installed. Ended up purchasing a new sound bar at the time of installation based on personal recommendation of the equipment by the technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Geek Squad person customer friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was not a need to move cable, due to Spectrum app app and not needing a box. It was a simple hang the mount and plug in. The price of $199 was excessive for this service. Once realized that this was all that was needed should have decreased the price to $100 at the most. Had I known this was all that was needed I would not have hired The Geek Squad. This was misrepresented when I bought the TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and quickly wall mounted my new tv. They were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and curtious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very curtious and helpful when setting up my TV wall mount and connecting my components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set this up in no time. The extend and tilt functions make it so easy to connect wifi, DVD player, Cable box, etc. It's a strong and "clean" way to attach a TV to a wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed to the wall. It is perfectly centered.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job yet again. I would definitely recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job at mounting my tv and connecting my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and staff was great. Used them before and were always satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted right where I wanted it and they were in and out in about 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Excellent service. The guys did a very nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrace TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his assistants did a GREAT job mounting my new Samsung Terrace outdoor TV. Due to the weight and height, it was certainly something I did not want to attempt on my own. They showed up exactly on time and worked quickly and efficiently. Would definitely recommend this crew to anyone needing a similar project completed.

    I would recommend this to a friend