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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 794 Showing 15,861-15,880 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Unsure what this means.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledgeable. On time and handled expediently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of installation explaining was great on how to use tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could a good job and clean up after them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the wall mount and TV and connected my devices and apps and Wi-Fi

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very Professional

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team knows the job. They are professional in the field. And they clean up after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out very well. They were quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. They arrived on time, were very professional and they educated me as well. I will definitely use them again and i highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Offered options and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and well done installation. Offered mount options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable service. Techs were polite and got the installation performed in record time, Great Service. I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very knowledgeable & helpful with location, proper height & teaching me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Neat ad Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job, clean, fast and an attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job, very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my own mount and they were able to follow guide and quickly install with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to our house to install our new TV and sound bar with the mount I purchased. They were very professional, kept their work space (my living room) clean and put up with my very loud hound dog who was not happy about being in his crate the entire time. I am sure it was very annoying but they didn’t show any negative emotion towards it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed and mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and devices were connected plus special caring to hide wires.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Connection of tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my televisions (4). They were very professional, punctual, friendly and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad servíce!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience! Very professional, friendly and knowledgeable. They went over the top with the service and I would highly recommend them for any kind of job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Excellent Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad TV installer are nothing short of profressionals and skillful service agents. They did a beautiful job installing my 65" TV on the wall without leaving a single thing on the floor. They even hid the cables to make it look like an art display. I spent a lot of money on my LG OLED and didn't trust myself mounting it. If anything goes wrong, you're covered by best buy's insurance so at was at complete ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys installed it. Very professional and friendly. Were very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tv mount if anyone is in the market for a TV mount this is a great one to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the kindest people plus very helpful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and they did their job but what was impressive was how friendly and helpful they were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation guy was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wall mount for a tv so it works exactly the way you think it would.

    I would recommend this to a friend