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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 797 Showing 15,921-15,940 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed our TV wall mount was on time, professional, and courtesy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional team.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased total tech support. Same team for second installation. Made sure we were satisfied with the work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad delivery install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed broken tv, installed new one and programmed it all. Very quick, pleasant and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted it on my wall. They routed the One Connect cable through my wall conduit. I did not need instruction in connecting it to my smart devices, but that all worked right away. I continue to be a loyal Best Buy customer. I would not buy this anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted the 82” samsung to wall with client provided mount very easily and smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day of my install the two guys came were super nice set it up for me and answered all my questions great experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great and connection to the new tv was great, the installer was courteous and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great! They set it up with care and made sure the TV was mounted with my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very friendly and knowledgeable, did great job installing tv on wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Above my expections

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my new TV mount and TV carefully, precisely, and quickly and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was great. He was nice and professional and did a great job. Prompt. Very pleased with the knowledge and skill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome in so many ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing - They know what they are doing....they are professional and do an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mouning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV mount! Really helps when moving the TV to plug in wires and better viewing angles highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Hail geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional staff. Wore foot booties and vacuumed up when finished. Very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation process.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted by the professionals and they did an excellent job. They also showed me how to program the tv and made the installation a breeze! Continue to give great service and support!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, expert service . They where on time to my house and after installation cleaned up all there mess.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, quick and professional. Second time I have a TV installed by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Professional and prompt service. These guys were on top of their game!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed the bracket in a very professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome professional, clean and knowledgable. I highly recommend them

    I would recommend this to a friend