Customer Ratings & Reviews

The geek squad team was superb in delivering, communicating and mounting television in records time. Wasted no time in providing best customer experience! Thank you! Definitely recommend these services!

The guys removed an 18 year old plasma tv. Removed the old wall bracket. Removed many component wires from the wall. Installed the new movable wall bracket. Put the HDMI wires back into the wall. Hooked up and paired a DVD player, Roku, Firestick, and cable box. Left an optical sound cord to be hooked up to my Bose Lifestyle 38, which I haven’t been able to accomplish yet. The area was spotless when they left. They forgot their vacuum, which we were able to get back to them the next day. Happy so far.

The agents mounted my tv. They carefully measured the wall to make sure mount is centered. They asked to see how high we want the tv. They cleaned up and vacuum the mess they made from drilling into the walls. They were professional and knowledgeable.

The tv mounting was well done with the professional squad of 2 people. Problem is that by the time tv installed, too late to return or for any recourse. Left protective tape on edges so tv protected for handling during installation. After installation, removed films and have 2 dents with color stripped and shiny metal showing in the front of the tv. Best Buy would not exchange or offer any recourse despite getting Best Buy protection and total tech? Called both Best Buy and store and both said outside of return window and not much more they can do.

The agents were quick, wore booties, and even took the box when they left. Installed tv on table top with mount that i provided. The tv was a 77 inch so it was very useful.

The team that arrived to do set up were professional, knowledgeable, very conscientious and took the initiative to ensure that it was done exactly the way we wanted.

The installers were on time, polite, installed the mount quickly, cleaned up after themselves and even showed me how to use the remote, tv and my phone for the TV.

Excellent service! My Best Buy Geek Squad technician arrived promptly and on time. All COVID-19 precautions were taken. He even assisted me in determining the correct position, height and angle of the screen he was mounting to the wall. My tech, Red, was incredibly knowledgeable, humble and friendly. He completed the task at hand in under an hour! He even hooked up EVERY box and dongle to my TV, set up the TV and gave me a tutorial on how to use it and the remote! Incredible service provided. Highly recommended!

Delivery timing was perfect from different Best Buy directions. Geek Squad Max called April 30 to deliver and set up. While still on the phone, FedEx delivered my Best Buy Sony UBP X800M2 4K Blu-ray player. Other Best Buy purchases were Rocketfish full motion wall mount, Terk 4k to 8K flat antenna, and the Sony Bravia XR 55 X90J 4k Blu-ray TV, with TV sign in, internet connection, and more. It was quite an adventure to watch both Max and Rocky setting it all up. Go Best Buy Geek "Greek gods" Squad! Thankful also that my landlord gave me written approval to wall mount the Sony.

My experience with the installation team was amazing!!!! Tara and Johnathan were respectful, knowledgeable, and incredibly competent!!!!! I was so pleased with everything they did!!

The installers did an excellent job of mounting the TVs in my home. They would ask how high I wanted them mounted before they began the work. When they were done with the installation they spent time with me to make sure everything worked properly and that I understood how the remotes worked.

I think this is the best value for installation going. Friendly and knowledgeable techs, and great service.

The geek squad delivered the TV mounted on the wall hooked up and it works Love the picture that how clear it is very happy

The agent mounted my 65 inch TV in a custom area flawlessly. He got it on the first try and came out great. He was very knowledgeable and easy to talk to. My experience was great!

Bought this 55 inch Samsung tv for my daughter and needed to have it professionally installed. Geek Squad member Preston was amazing! He performed his work professionally and made my daughter feel comfortable and confident that the job was done well. In her words,”It’s perfect! Thank you!” Preston should be considered a Geek Squad Superstar!

Had an awesome experience with the Geek Squad. Their install was perfect. They took the time to insure I was happy with the placement, that I knew how everything worked and cleaned up completely before they left.

These geek squad guys were great. They measured, made sure there wasn’t any other obstacles and they drilled exactly where the television needed to go. They then made sure all my devices were attached and working properly. They finally put all the wires neatly behind the television where they can’t be seen and they even took away the box. Perfect job.

Geek squad is the best love the professionalism and the knowledgeable they provide a long with the services

There were two guys that came out to mount and install my 85 inch TV. They were both personable and answered all my questions and did a very good job with their work.

They were great except they didn't hide my wires because i dont know if they would of had to cut my wall out or what but i said it was ok. So in the description dont pay attention to that unless you have it cut out already. But they were fast professional and knew exactly what they were doing.