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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 800 Showing 15,981-16,000 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Awesome Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TEAM THAT CAME OUT TO INSTALL MY TELEVISION WAS JUST AWESOME. WORDS CANNOT EXPRESS THAE GREAT JOB THEY DID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installation Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up at the beginning of the delivery window and got right to work. They kept me informed throughout the process and made sure I was happy with placing before they made any holes. They even worked around non ideal conditions left by the builder with outlet placement and a poorly installed smurf tube and ran my hdmi and ethernet for me so I wouldn't have to deal with it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV professionally and quic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV a great customer service. Geek squad installed my TV professionally and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect from start to finish. On time, courteous, knowledgeable and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents that mounted my 65" tv were absolutely professional. They new exactly what they were doing. The offered great advise on the height of the mount. The were quick (less than an hour) and clean. They also followed up with me the next day to make sure everything was still working great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice guys that installed my TV. Had tv mounted in no time. Would definitely recommend these guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were fast and clean. They arrived on time and were very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    1of2LargeTVmountings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all went well, except after they left (a large job for me that day) I had to swap out the cord connections for everything to work properly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional and efficient! The installation people were on time, and mounted a 98" TV in 40 minutes. They cleaned up after and ever repaired the paint that had scuffed off the wall while removing the wire concealer. Great Service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV's very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 TV's to the wall. They were courteous and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were prompt and professional delivering the items and providing the mounting and setup of TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound System installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great and picture is so clear. This was a big purchase but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pricey, but exceptional mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted safely and securely to the wall. Install crew was timely and thorough. Treated my home with care and setup perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was set up and connected to all devices and satisfactory fashion. Finally, thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job mounting my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came to my home were very nice, efficient and thorough with their work. My tv looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2 TV’s installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job! He explained our options and worked very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geer Squad installed our TV rapidly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient, polite and accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job setting up the TV and this is the second time that I have used them for such a job. I recommend them if you need the TV mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad were efficient and courteous. They did a good job and everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV over the fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic. They mounted the TV over the fireplace efficiently and gave us i formation on what was mount ted on the back. I have used Geek Squad several years for many different things & have never been disappointed.

    I would recommend this to a friend