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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 803 Showing 16,041-16,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Greek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members that did my installation were extremely professional and provided direct feedback and clearity.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted on the bedroom wall, and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks arrived as scheduled, performed the mounting in an exceptionally professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me good notice. They installed my own equipment and very quickly. Cleaned up well when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad over delivering on my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called half an hour before arriving and showed up on time. They were courteous and pleasant. They knew their stuff, made the correct recommendations and got everything done perfectly. Couldn’t be happier with this service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service by the Geek Squad as always. Friendly, professional and knowledgeable. Super helpful and definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and connected my tv. Unit was level and in the requested location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trenton J and Blake from the Geek Squad were the technicians that installed my new Sony Bravia TV and LG sound bar and they did a phenomenal job on this installation. They were friendly, efficient, and meticulous to detail in doing a very clean, tidy, and professional installation on this. They were very positive ambassadors for Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Very professional and easy to work with. TV looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did great job of installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the installers. Very courteous, helpful, patient, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by Geek squad was quick and easy. Mounted so that my 97 year old Dad can easily adjust his range of viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were friendly, knowledgeable and thorough. Agent Underwood was the Lead and he made sure we knew about all the COVID safety measures they would be taking to assure safety for everyone. The agents installed the wall mount, hung my new TV, hooked it up to my receiver and made sure all the speakers were working correctly. They worked quickly but made sure everything was installed and working correctly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV as fast as possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV as agreed quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Fast and efficient. Definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    mount 2 tvs to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delayed due to virus but the tech who arrived was excellent and got both tvs mounted and working

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retired couple not wanting to lift mount expensive TV. Well worth allowing the experts to do it...and quicker!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Again, techs had tv mounted and connected in 30 minutes, granted mount was already installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the professionalism and how prompt the delivery too place

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GeeK squad connected my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting our TVs and connecting all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were great, very professional and knowledgable

    I would recommend this to a friend