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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 804 Showing 16,061-16,080 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount the bracket and tv. Fast and done right the agents were on time and installed to specs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service Techs were great, professional, courteous, knowledgeable and patient tutors when showing us senior citizens how to use the remote and she even gave us her personal cell # just in case we found ourselves lost or confused. That was so very sweet of her.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done on time and the staff was knowledgeable and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and polite. They were quick and mounted my 55” Tv in my family room with ease

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work. Short work by installation crew. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sQUAD hung TV, attached it and also moved my existing TV and cupboard out onto my porch.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always nice and professional. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service request fulfilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service request fulfilled. Geek squad has always come through for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I the geek squad installed my tv on the wall mount quickly and professionally!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and mounted my tv and it took them no time. I was pleased with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install New TV - Orlando

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and new what they were there to do. There was however, a considerable amount of confusion before they actually got there. One group of people came (not Best Buy employees but some service ground that Best Buy had outsourced to) that arrived and promptly said that they couldn't do what had to be done (i.e. take down one TV and mount the new one in the same spot!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrace TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his assistants did a GREAT job mounting my new Samsung Terrace outdoor TV. Due to the weight and height, it was certainly something I did not want to attempt on my own. They showed up exactly on time and worked quickly and efficiently. Would definitely recommend this crew to anyone needing a similar project completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert at their job. Took time insure proper installation. Helped to get started with TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    both awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had 2 different tv installs in the past week and both people were great. did everything they could to make sure I was happy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and professional. I give them a thumbs up. I’m glad they serviced my home. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV mounting and hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One agent mounted and set up my 48 inch OLED TV. Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting job was amazing, the tech was an absolute pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. Worked to make a very difficult tv To work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Dr. Doug’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask the experts to do a larger TV on the wall and... I did! Great job! Great explanations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and efficient.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents came to the house and went to work immediately installing the wall mount and then installing my new Samsung 55" TV onto the wall mount. They connected all the wires, making sure all my equipment was hooked up and working properly!! It was a great experience, and I feel it was money well spent, These people really knew what they were doing.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This is a great example of how the Geek Squad can make life easy for our customers! Having a new television and components installed is always exciting, and we hope you are enjoying the new setup. Thanks for stopping in to provide a review,and we invite you back to shop with us again in the future!

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