Customer Ratings & Reviews
- SKU:
- 5948506
Customer reviews
Rating 4.6 out of 5 stars with 38694 reviews
(38,694 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Caring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Patient and understanding and cared about the signup
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and courteous service; thank you, your tech went over and above
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 gentleman that came to install our wall mount & TV were polite & professional.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
151
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent s mouned my device and connected to my devices..
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Quick friendly expert service for TV install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was prompt. Install was smooth quick and professional. Techs were friendly and knowledgeable
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad was professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed and connected everything. The job was awesome.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek Squad install/removal was very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up my new 4K TV and removed the old TV I bought from Best Buy years ago.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They went above and beyond with great service. They were just awesome
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was thorough explaining features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased with how the technician walked me through the features of our new TV. The menu bar has everything at your fingertips. The voice control is amazing and the number of streaming services and internet connections is amazing on my Samsung TV. We love the feature of the room matching ambience feature. Don't always have it on, but it's nice. Overall I give a 10 out of 10 rating for the product and service.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my 65in tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and counted all of the services. They were fast and professional throughout the whole process. Would def recommended for any large tv to go this route.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The products are very well-built and handled through Best Buy as all consumers. This is important after every installation of products. It then goes to the technical people. My opinion these people are the most important and am very aware Best Buy is trying to rebuild the geek squad to better help after every installation and this does take time. As we all know
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek Squad mounted my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad mounted TV and connected all the devices and checked remotes work properly
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great. Nice job. No issues,they explained everything. Kept the area clean
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad mounted my tv on the wall.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GS guys were great and, fortunately, had the correct size mount on the truck to replace the incorrect size recommended at the store. Much better than app service providers I’ve used recently. You definitely get what you pay for with this highly professional service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
tv installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted my 65 in tv and did great job answered all my questions
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Our Geek Tech was terrific!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our agent, Mike P., solved previous issues with buying the correct tv in order to connect a hearing aid device so that I could listen through it and my wife could listen through the soundbar. We had previous issues with our Harmony remote which Mike fixed in a jiffy. Once installed, everything worked like a charm and we love the Sony tv.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Quick install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, good workers with a wonderful attitude, work was done quick and efficient
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed a wall mount.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad tech was good, thorough and most helpful offering other options that fit the space.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek Squad installed my Sonos and WiFi mesh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional all around, from the estimator to the installers. Top shelf
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friend Rated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two tech guys were knowledgeable and can prepared with new wall mount
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend