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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 806 Showing 16,101-16,120 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very thorough and good knowledge. Quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geep Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job setting up our TV and sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew was informative and polite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed the wall mount and tv. They could not connect the tv because my cable provider did not relocate the coax to where i wanted the tv installed. The Geek squad ad crew did not want to relocate the coax cable because they did not want to cut the wall. Told me to hire an electrician. I did and cost was 5x of what it should have been only $50. Therefore, my tv was not connected by the crew to test the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv and all my devices in a timely and excellent manner.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly professional capable and courteous An excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a sturdy bracket to hang my tv over the fireplace. This was perfect and the set up was pretty easy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service as expected. Competent and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrific service. Received a call just prior to appointment and they arrived on time. Made recommendations on height they suggested I mount the TV. They even measured out a couple of different options to show us. Once they began work they were efficient and mindful of all furniture. At the end they gave us a rundown of what they did and how to use the equipment. Cannot say enough good things about the service I received--worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount service was great although we couldn’t place where we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV/equipment installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent totally installed all devices seamlessly. Victor was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great after purchase service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I have bought a big t v and had them install they was great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a smooth installation, they had obviously done many of these not on hitch plus very nice people

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted our TV in minutes and explained all of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cody, who is an asset to your company installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionally installed.....I have already filled one of these out....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery, installation and connections were handled swiftly and competently. Adam did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly agent mounted TV and was very helpful in telling and showing me how remote worked and about all the extras on the TV. The agent arrived on time and had everything done in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 86 in tv and hooked it up yo my Systems

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV with care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Very professional. Technician was fast. He came prepared.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew were very professional when installing our TV. They kept the area clean when mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in, made suggestions, installed and made sure all set up and working b4 they left.

    I would recommend this to a friend