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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 807 Showing 16,121-16,140 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a great job installing the mount and making sure you are happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service geek squad is no.1 and very faster service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Friendly and had to work late because of previous installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Brady Matthews!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent, Brady Matthews did an amazing job! He was on time, very professional and patient. He showed me the technology involved with my new TV. I'll hire him once more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and working great. Delivered on time and in good condition. TV looks Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and was very pleasant and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James from Mastec was superior. I would recommend him for any kind of job. He has a great attitude and he is very competent, able and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed our TVs and did an excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Excellent and did more than asked and expected

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    knew all the little tricks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the guys was a trainee. The other was a real pro that knew all the ins and outs. Did a fine job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Click install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation with great Covid protection while in house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did their thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledge and got the job done quick. Was Happy to finally have my husbands TV mounted. Took three weeks but in the end, it all worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to our house was wonderful !! Set up all controls and was ready to go before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be a re-connect to my devices because the smart TV portion was not always working correctly . They reviewed my system & moved my satellite boosters closer . Most likely I will have to replace those in the future . All has worked well except for a couple of times . Love Total Tech & Geek Squad . ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys that did the installation were professional and informed me of everything I needed to know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install New TV - Orlando

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and new what they were there to do. There was however, a considerable amount of confusion before they actually got there. One group of people came (not Best Buy employees but some service ground that Best Buy had outsourced to) that arrived and promptly said that they couldn't do what had to be done (i.e. take down one TV and mount the new one in the same spot!)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Detailed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very detailed and took time to make sure it was to my satisfaction!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek squad leader demonstrated his expertise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start, the Geek squad leader sized up the situation & completed a high quality installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, coundn’t ask for better, showed up on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Diane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done according to what I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond. Even went to the store to get an extension cord for me

    I would recommend this to a friend