Customer Ratings & Reviews

Five star! Love the tv mount and the products from Best Buy! the Best Buy crew and the service all around!

Premium white glove service from the best at Best Buy. I love this company!

Amazing install in a difficult location. Couldnt ask for better

The agents mounted my TV and connected all the devices. They were friendly, efficient, and courteous. They left all the unused parts for me but they did not leave the most important thing in my opinion; the instructions for the TV ,remote, and sound bar. I have been very freustated at times "guessing "my way through some changes and set ups for streaming. Sub-woofer was located in the wrong place also.

Geek Squad came on time and finished installing the TV mounting quickly.

Chris and his helper, did a fantastic job bringing in my new TV and taking out the old TV. They were respectful and put everything back into place before they left. They were kind and patient showing me how to use the remotes. I will definitely asked for Chris Coolidge when I need other services.

He arrived on time and had both tv's mounted in less than 30 minutes. Great job!

The did a great job of installing my tv on the wall and were pleasant and respectful.

They got it up and connected it. They walked us through how to use it and presto is was done.

all TVs were mounted properly and professionally done.

The installers did a great job setting up my TV and equipment. They went the extra mile to make sure no cables showed.

amazing and clean set. Very nice and kind!!!!!!!!!!

The contractor hired by Best Buy did a fantastic job. He connected the hearing device to the back of the TV. He deserves 15 Stars. And I don't know that my store Geek Squad deserves any stars. The original appt. was canceled twice without any explanation.

Bernard was excellent for exceeding my expectations for setting up the TV on my patio

Great job taking the TV down. The set up doesn’t occur until 16 Sep.

Great job realigning the tv brackets and centering the tv above our fireplace!

The arrived on time and completed the installation in a timely manner. Everything is working correctly.

Courteous, efficient wuth commendable initiative. Would rehire without hesitation.

geek squad mounted and installed tv went over most of everything - as i use it i am learning more on my own

The rep that signed me up for the TV mounting, assured me that the service would be able to mount my tv over the fire place as well is run the cables through the walls using the existing holes. When the technicians arrived I was informed that the was an extra charge to mount the tv over the fireplace , as well as charge for the cable management. It was a frustrating process having to go back and forth between geek squad and the installers . I hope that the store educate the reps on the proper information regarding the services.