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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 811 Showing 16,201-16,220 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect. Hung at the right height and consulted with me before doing so. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did mounting. Professional, fast and minimal cost if you're on their extended program. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job putting this up. He had no trouble, and was efficent and accurate in his work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of installation explaining was great on how to use tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad didnt send out 3rd party. YAY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delived, installed, set it up & educated us on our new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to have the people who do this for a living set up my new TV. There is a different level of quality if the 3rd party vendor (MasTech) does it vs Geek Squad employees. If you can ask get the Geek Squad employees. My more professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Premium TV Mounting (TV Connect and Setup Included

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad techs were excellent The price was well worth it especially if you have the all tech program

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional and flexible accommodations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and flexible accommodations on day of installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    they were fast and they were good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted my tv and set it up on the bracket. they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV efficiently.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and had my TV mounted and set up in no time. Would definitely use their services again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Loving The Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup of my two flat screens turned out well. Now I can watch two different events at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was installed efficiently and exactly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted exactly as we wanted it. TV and system was tested with us and everything worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was thorough, polite and very knowledgeable. Had me set up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to our house to install our new TV and sound bar with the mount I purchased. They were very professional, kept their work space (my living room) clean and put up with my very loud hound dog who was not happy about being in his crate the entire time. I am sure it was very annoying but they didn’t show any negative emotion towards it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great knowledge and ability. The installation went very smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient and knowledgeable! Love the Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install after terrible scheduling error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great. Called and estimated arrival accurately. Worked neatly and quickly. It was not a simple installation for various reasons. Answered questions. Polite and well spoken. Made sure we understood the system once installed. We never understood the last one!! The schedule was a bit of a disaster, but Best Buy came through to salvage the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job setting up our TV - were able to use existing wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MITV3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and brightness, sound is great, size is great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience with installers. Installed and wire managed TV to professional level installer standards.

    I would recommend this to a friend