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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 812 Showing 16,221-16,240 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team is excellent!! They called to confirm the appointment time And showed up and were ready to get the install done. The tv was mounted and all apps set up within a hour Made sure that I understood all the functions of my new tv. Very professional and great work I would recommend them to anyone who asks and will use them again for future work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install of LG C9 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional install of the TV - mounted it exactly as I desired and stayed behind for the TV setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK Squad installed my TV with great results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were not only Professional and Knowledgeable but were very very polite. They were able to install the TV set it an excellent location and went step by step and provided me with the features of the product and how it all worked together with the cable box, antenna and stereo system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek installed my wall mount and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv with ease , and I knew how to use everything before the left

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV in no time and did it in a very professional way I couldn't have done it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They also explain all my wuestions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Work and fast and friendly. Thanks for doing a great job and cleaning up when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attention to detail. Service was prompt, detailed communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Easy, Friendly & absolutely worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was 85", with sound bar and wall mount we would have taken hours and no doubt spent a frustrating day working on it. These guys came in & had in all up & working in NO TIME AT ALL, so worth the money to not spend my time trying to measure, drill, wire & sync it all up. Two Thumbs up Geek Squad, great work. Answered all my questions and made sure my streaming was working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly and considerate. That clearly was a 2 person job in getting that done. They had all the tools to accomplish the install which wasn’t that simple . Nice job !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco and his coworker did a great job, they deserve a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was very helpful and install was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how my mounted tv looks! Very happy with everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LG 77" TV & install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLANT TV! Total Tech install was a huge success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted the TV on the wall and confirmed all devices were connected and working properly. They gave us a tutorial on using the remote with the TV, soundbar, cable box and PS3. They vacuumed the dust from the installation and removed all packing materials. When they left the lead technician gave me his card so I could call if I had any questions. I'm very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad hung my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall and connected it to my cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total satisfaction with the geek squad. Knowledgeable, courteous, explained operation of tv .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and did a great job.......

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did get job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the TV bracket and affixed the cables so that they are not visible.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, and well-done. Techs were knowledgeable and friendly.

    I would recommend this to a friend
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