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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 813 Showing 16,241-16,260 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys very professional and cleaned up mess and any question asked they will answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done prompt efficient and friendly done on schedule

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The squad installed my wall mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great mount ecpert installation as usual best buy excels

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Unsure what this means.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledgeable. On time and handled expediently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV on the wall and install my fire stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rafael provided me with a fantastic services, recommendations, and Friendly's service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and Hunter were fantastic in mounting and setting up my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome job. They are very respectful. Very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers did an amazing job mounting my TV. It was up in no time. They were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed it perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation team was awesome. They provided me with guidance on a number of issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added service. They came out to help install the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous help desk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a trying experience on my latest purchase, but your help desk (Fusanna) was very understanding and helpful.. I now looks like my issues will be handled properly.. Thank you Best Buy..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad tecs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and had the tv working well. They had difficulty with the receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad intalled my 65in LG OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fantastic! Very fast, efficient, and respectful! Wouldn't change a thing! They mounted my TV exactly where I wanted and gave me suggestions about placement etc. They made sure my TV was setup and calibrated before leaving! Just GREAT all around!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mike review of geek swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job. Measured, drilled into concrete and hung my tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad tech know what he was doing and quickly wall mount the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very fast and efficient. They made sure I understood how to operate my items before the departed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice couple of guys came over and put it up and no time I trust the quality of their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my tv and wall mount, very quick, and did not leave any mess after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my television perfectly in an empty apartment. The mount doesn’t tear up the wall.

    I would recommend this to a friend