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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 816 Showing 16,301-16,320 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in with all equipment and well prepared. They were very speedy and did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Home Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, patient and very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad turned one TV into two!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our TV, cleared out the tangle of wires connecting out devices and speakers, explained exactly how to connect to our DVD, game system, Firestick, and TV. So we're delighted. And when we contacted the Geek Squad to help hooking up our old TV to an antenna in our bedroom, they recommended an antenna ($35) that works great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting worked perfectly and the installers were fantastic. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stress free wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came, hung the tv, hooked up the cable and synced up everything. Made it all so simple!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience. Did a perfect job on installing my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks do it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job mounting and setting up my TV. They made sure the mounting bracket previously installed was sufficient for my new 75” Sony Bravia, ensured it was level and secure. They took care when attaching the TV to the full-motion arm. They set it up for me, making sure it was connected to my Wi-Fi, Google account and cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad insult my TV quickly thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and can I call it all device's great job thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional Service from the Geek Squad that installed my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was incredible. They explained everything, took their time and installed everything perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went seamlessly. The technician was effective and efficient.He also was helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service professionally installed great guys that work for you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great. What I didn't like is that I was told that they couldn't use the mounts I had, and I had to purchase two new ones for about $250. This happened after I told the person that I scheduled the service with that I had metal studs and what kind of mounting brackets I had. It didn't feel "right" when the techs told me this, but I let them go ahead with the work. Plus, I was never contacted by Best Buy after the techs supposedly reported back on my concern.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs installed & programmed Sonos system with TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very good installing my electronics and new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home installation of my new tv was awesome. The two gentlemen who installed it were fantastic. Friendly, professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    83 inch Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service was Great, the guys were on time, professional and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    sissy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great service, you know it is done correctly and was done timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up 4 people for my job to put 85" TV on wall at 10 feet hight I tried before but un able to get it up and geek squad people finish the job in 30 minute lol I wasted 5 days for nothing

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great !!! Very professional and clean and I would definitely recommend them to others.

    I would recommend this to a friend