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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 817 Showing 16,321-16,340 of 38,692 reviews
  • Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving a 4 because it took too long to get an appointment, however the service was great. The technician was respectful, polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad setup was fabulous the store on the other hand left hand does not know it's right hand is doing received our order a month late ask for some consideration or compensation got no reply

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. They were very knowledgeable and answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, Professional Installation. Would use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad- Go Dominic and Eric!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly highly recommend Geek Squad and Best buy service for mounting your TV. Both the geek squad representatives Dominic and Eric were super helpful and friendly. Dominic had superb communication about my tv needs. Will use again. 10,10,10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and on time delivery and professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 75 inch big screen tv. They did a great job, I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a fantastic job. Friendly and efficient too. Great experience with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick setvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful! Did a fantastic job for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV,sound bar on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable , friendly and professional. Installed large already owned TV, new sound bar onto wall over fireplace.. Easily set up my peripherals and explained everything well. While here I asked for their recommendations for bedroom TV and mounting in cabinet. Gave me great advice and I liked being able to order through them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very professional. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek guys where good and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very good installers. they were clean about picking up and taking their trash with them. very nice and professional. they slow us all it all work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scarlet McCready and her assistant were very professional and helpful. The Samsung 43" TV was installed the way we requested and Ms. McCready completed the setup by insuring that our new Smart TV was cable and internet connected. And she spent additional time showing us how to navigate the TV's features with the remote she programmed for us. Outstanding service from the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was on time and they did a great job. Very courteous and they cleaned up before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV is just the right size for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Vizio 24-inch TV with 1080p full high definition is great! An installer from the Geek Squad set it up for me. This afternoon I watched a Christmas romantic comedy. After that, I changed the screen to a fireplace setting. It was very relaxing to watch this as I listened to Christmas carols playing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Guys did great job installing TV and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great job. Installed TV and all all three worked together well. would recommend Best But installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG television installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members mounted my new LG television and connected it to my cable. They started it and showed me how everything works. Then answered questions I asked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a perfect job mounting my tv. They explained details too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery, mounting and setup by the techs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv. Connected all existing equipment. Looks Great

    I would recommend this to a friend