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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 818 Showing 16,341-16,360 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job don by the techs on the installation...polite and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Diane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done according to what I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were very knowledgeable and friendly, making the procedure enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad doing their thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in, complete pros, in and out no muss no fuss.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I highly recomend tgis service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service a bunch of times, and will continue to. They do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, didn't waste time and cordial. Didn't realize how great it was to have someone do it for us

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connected everything I had

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    geek squad very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting my TV'S were done successfully. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek did an outstanding job of installing my new television. He was prompt, courteous, and neat. I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick, very helpful, pleasant, and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Like Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting 2 tvs for me. They were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 geeks were GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geeks were GREAT! Did a nice job explaining my options regarding location. Attached the mount to the wall, then the 86" TV to the mount. TV was perfectly centered. Took their shoes off when entering my home, used a shop vac while drilling holes. Knowledgeable and courteous and patient with my questions, and even responded via email to a question after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, great, great techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great with the installation of my 65" Sony tv. They mounted it securely, set the tv up to my preferences and answered all of my questions. My only issue was with the online scheduling. My calendar appointment was accepted and the night before the appointment I was notified I had to reschedule. Plus the links I received were for delivery only, not for full installation. Fortunately, my installation techs were far superior to the website experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable, professional, prompt and efficient staff.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Agent set it up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and setup our new TV and explained how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, coundn’t ask for better, showed up on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was quick and professional. Couldn't ask for anything more!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the annual fee. Installation was very professional and easy to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick servic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek was wonderful. On time and efficient service. Always use the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in and quickly mounted out tv and connected it to our sound system. The were efficient and professional. We also appreciated that they left contact information in case there was a problem.

    I would recommend this to a friend
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