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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 819 Showing 16,361-16,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    The installation guy was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wall mount for a tv so it works exactly the way you think it would.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad [crystal clear] installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time & quick with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer provided me with a better wall mount option and the service appointment went very well. Nice Job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Thrilled to have our new tv mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was incredible. She was thorough and made sure that I knew everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mount our tv did a very good job. He did it by himself. 65 and 75 inch. How cool is that

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my Samsung frame tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very knowledgeable technicians. Both very professional and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two person team who set up my tv and sound bar were excellent. Each had his own job and they went to it. Freezing rain the day they delivered. They were very careful. They cleaned up everything and did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great professional servixe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a stellar job, very professional, took their time to answer all questions. Cleaned up after themselves etc.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    For the money...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... they did a great job and even moved the TV that was where the old one was to a new room and hooked it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in and quickly mounted out tv and connected it to our sound system. The were efficient and professional. We also appreciated that they left contact information in case there was a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the geek squad. They came in and got job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat TV installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were excellent the job looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were very knowledgeable and friendly, making the procedure enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service a lot of knowledge and friendly persons

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best decision to have Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional, great installation and very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad for install and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got a 65 inch Sony from BB and made sure to sign up with Geek Squad to install it (w/ Sanus - Premium Advanced Tilt Wall Mount) and to cover repairs for 2 years. Their performance was excellent, absolutely on time, efficient, solid mount & TV install and no trace of any work when they left. TVs this size s/not be an afternoon project for you and a couple of buddies - unless you don't mind cracked glass, off angle mounts, and a good bit of debris.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable, efficient, friendly and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Send these Ambassadors again to my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were from the Pensacola store and were fantastic. They showed up early and called prior to arriving. Both agents were very professional and great ambassadors for Best Buy. Took down the old TV and installed the new one so easily and insured I understood how to operate the TV. Thank you for sending such great ambassadors to install our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional and were done in few minutes. Besides that they were on time for the appointment

    I would recommend this to a friend