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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 819 Showing 16,361-16,380 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    In home mount

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech were very professional. They worked effortlessly and installed my tv on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service set my TV up and took time to go over everything with me!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Checked the tv replacement before leaving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time on scheduled. Make sure tv is working fine before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficiently done. Adam and his crew knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my TV and sound bar. Great service and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV properly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad agents installed the wall mount and the 77" television. They arrived on time and were very professional. They hooked up all of the wires and cables, made sure that everything was in good working order and gave us a tutorial! We couldn't ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS guys were great and, fortunately, had the correct size mount on the truck to replace the incorrect size recommended at the store. Much better than app service providers I’ve used recently. You definitely get what you pay for with this highly professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession and courteous spent time explaining how to access apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77” cx oled mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very professional and great communication. They had an issue with my old mount and replaced for no charge. They made sure I understood how to use the tv before they left. The only grip and it’s not geek squads fault, it the TV might be too big for the mount provided. It’s leaning a bit on one side and after several adjustments it’s still not exactly perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job by technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knew exactly what to do and was very swift and accurate with measurements and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV neatly mounted, good quality delivery, professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were knowledgeable, friendly, and quick. They installed the 75" TV and set up the sound system, internet connections, and all of the other components within an hour. They made sure I knew what they were doing and they used the settings I requested. I definitely recommend these guys for any work requiring more than one person.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was on point for the amount of space ! Love it quick fast install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were great explaining on the options on the tv . Very friendly did a great job on installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the technician were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome support!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professionally and knowledgeable about the product and the installation was quick.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person who showed up was very pleasant and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting my TV and connecting it to all of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth, it works well, I had no issues and I highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super Agents, sometimes slower is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two agents show up, on time, and totally professional following confirmation call and pre-arrival call. Got to work immediately, and perhaps too quickly, as we ended up with four (4) extra holes damaging the wall (and not repaired), when mis-measuring the height for the mount to provide the desired height for the TV Screen. Additionally, with anything of substantial weight or value, I was suspect of the use of a magnetic "Stud" finder, which only really locates the screw or nail placed (right on/off center) to secure the drywall, and NOT the exact center of the stud which is essential for full strength and safety. Furthermore, the use of the backing washers that came with the mounting kit, and would provide additional surface area to bear weight and spread load from bolt head to mount were refused to be used, even when asked, told as "extraneous" and unnecessary. Afterwards, pulling on the mount to demonstrate strength actually flexed the wall, popping nail heads and seams, but hard to prove . . . However, the apres mount demonstration of the TV and remote operator, and of the features to further explore were very helpful Yet, if it were not for the unwieldy size and cumbersome fit, I feel I would have done better taking my time and mounting the TV myself without any damage and the peace of mind of a secure stud centered mount.

    No, I would not recommend this to a friend