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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 822 Showing 16,421-16,440 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation. Very professional. They discarded the boxes too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was perfect. The technician came to my house and asked the questions necessary for mounting the TV where and how I wanted it. Then got to work and finished, what I considered a complex task, very quickly. It has been several months now since installation and I am as pleased now as when it was first mounted. I could not be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    32in Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted and connected in good time. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional, polite and knowledgeable. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE FABULOUS. AMAZING and exampled everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount above stone fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Took proper Covid precautions. Excellent experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did the work and the tv looks sturdy. This product appears to be very well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU TV Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service. Would definitely buy from and use again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and installed all my devices. And set up my remote control . Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV about fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle did an outstanding job in a difficult situation. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his crew came in a easily dealt with a couple of hitches in the plan smoothly. So efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job they did an amazing service in placing the tv This was not geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job delivering and mounting new tv on wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad installed TV Mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians that installed TV were very professional and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mount and great team who can out to install it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Ari did a perfectly good job installing the TV and configuring it. They appreciated the work I had done to provide all of the right cables ready for connection. While Anthony was configuring the TV, Ari was configuring the new Denon receiver connected to it, so I was not able to follow either of them closely, which would have been helpful for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guy arrived on time with plenty of heads up beforehand. He checked out the situation and worked quickly to install the mount and install the TV on the wall of my living room. He did a very neat and tidy job but I felt like he was under pressure to complete the job and get out the door in too hurried a fashion. He was very courteous and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad does good work again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, they mounted my TV fast and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Geek Squad, great customer service very efficient, made sure our new TV worked properly taught us how to use the new remote, spoke with us the whole time as they were setting up,, what to expect an so on.. As well they cleaned up the wire areas so it didn't look messy and all jumbled together. We would recommend Geek Squad to all of our family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    60 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job hanging my 60 inch tv, fast and friendly

    I would recommend this to a friend