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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 825 Showing 16,481-16,500 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good recommendation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store recommended this wall mount because it can work for a larger TV in the future and because it tilts away from the wall to make it easier to connect the cables.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an excellent job installing 3 televisions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV delivery/setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery & mounting perfect. TV set up & all explained. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great customer service and geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad took very good care of me . They were knowledgable and efficient and even went beyond

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional.. That’s how everything should be done right the first time and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My new T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From purchase to installation couldn't have asked for better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time found home without ANY issues and set up and installed TV efficiently and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are quick, efficient and knowledgeable about why things are. Very happy. Would use again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy and was able to replace the ordered mount with the correct on1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficiency and personable… in and out and right on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast. Did job clean and easy. Good

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a tv mounted above our fireplace in our new home. They were able to mount it fast and it looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmoon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On this one I felt the team had some difficulty mounting the bracket and tv. It sounded to me the screws didn’t match the bracket so the crew had a slight delay. One thing worth mentioning Best Buy should follow up with a site visit since mounting team just mounts the tv telling follow the screen directions that leads to the owner following the directions but that doesn’t answers all the questions. No owners Manuel included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Geek Squad but Best Buy sent a vender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. So far no problems with the tv on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love them installing my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad mounting my tv they make sure to do things right the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who showed up to install were very professional and courteous. After install they took the time to show me the features of the TV and how it works. My only issue was with the scheduling the first time the install was scheduled for was very poor. The first Geek Squad person was quite rude. But once escalated and the new people from Geek squad showed up they were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Fast and efficient. Easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way my wall looks after Geek installed my Tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    You get what you pay for....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly professional installation.....installer was a pro. Expensive and worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially when my TV got installed, it ended up higher on the wall than expected. I was very impressed with Geek Squad when I was able to call and discuss the issue, and was able to get a re-install completed. Not only that, but it occurred the day after I called to discuss the issue. Both crews were professional.

    I would recommend this to a friend