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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 827 Showing 16,521-16,540 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time. Polite & neat in Installed our Sony HD TV With cleanup/removal of any packaging materials.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Click install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation with great Covid protection while in house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toby and Brian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job. Pleasant, professional, and Helpful. Handled debits and credits.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very knowledgeable. On-time. helpful with the new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great, very professional. But, the tv is not even(straight).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job making sure everything was level with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted 3 TVs Very Efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 3 TVs mounted, 2 were 65" and one was 40". They actually got here a few minutes early, which was great. All 3 were mounted in a short time, but done correctly. Additionally, one set was new and one of the Geek Squad members helped me set it up, which was much appreciated. I would highly recommend using the Geek Squad for TV mounting, even if the TVs were not purchased at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our associate helped us quickly with what we asked for

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bracket! The ease of the install cut down on the time from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew they sent out were absolutely phenomenal great service and instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job and fast. Would recommend and use on future!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job, very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my own mount and they were able to follow guide and quickly install with ease

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad mounted and installed tv went over most of everything - as i use it i am learning more on my own

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came and instructed how to operate the TV and did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional & polite. I would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two men were friendly, knowledgeable, and worked neatly and cleaned up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its has a very sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing the tv was very professional and nice

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional!! Thanks geek squad! I’ll definitely use you guys again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Geek Squad person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person was thorough and patiently answered all the questions of my 90-year-old stepdad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting the tv up connecting everything and the clean up.

    I would recommend this to a friend
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