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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 827 Showing 16,521-16,540 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was very pleasant and got the job done efficiently, I'm very happy I decided to use the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Guys did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job very professional very quality work I would recommend this to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Have my Tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad used this to mount my 55 inch Tv over a year ago. I have had zero problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Great installers would use Best Buy for anything they have. Courteous help. Installers so quick and clean

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were very professional courteous and extremely knowledgeable and very quick. th a k you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Communicated arrival, polite, and punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Geek Squad installation. service, and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable, fast, and neat. They gave me a two hour window when they was coming and kept me updated the entire time. They explained everything they was going todo before they did it. They made sure I was satisfied where they was mourning the Tv and got my approval before they placed it. I’ll never let anyone mount my TVS besides geek squad. The amount for this service is totally worth it for the great quality work you receive.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very meticulous and did an excellent job installing the TV mount and TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad hung my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall and connected it to my cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pretty much perfect install experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted an 85" TV to our wall quickly, efficiently, and perfectly! Everyone involved went above and beyond what was expected, and went through great lengths to make sure everything was done well, and without leaving any kind of mess. Would hire these pros again without a doubt in a heartbeat! Really took the stress out of setting up our system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed our product did an excellent job. Very professional. Answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad who installed the tv in our house is very knowledgeable and really knows what he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very best installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job . Setup and installation was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership price worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv wall mount service was excellent, geek squad came i itially and was pleased with their workmanship. The following week , I decided to add a center channel speaker, but the location of the tv, did not lend itself to the mount, fortunately, i was able to schedule a reinstall on the mount at no extra charge. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived as scheduled, installed the TV quickly and also showed us all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Guys did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job hooking up my washer and dryer. And also the crew who mounted my TV, and hooked up my sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very knowledgeable and it did not take him long to hook everything up. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was excellent. Efficient helpful and experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted our new TV with precision and a professionalism.

    I would recommend this to a friend