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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 828 Showing 16,541-16,560 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team came and hooked up my TV- no issues

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted the television and attached the gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Very professional and arrived when they said they

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates were very professional and were quick to evaluate what was needed for mounting our TV and clean up after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to my house were great, fast efficient and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jamal Walton Mounted the TV to the wall and hooked up my TV for cable and the DVD player. He showed me how to work the remote and set up my sirius xm icon and arranged the icons by the ones I use the most. Mounting the TV is really a two man job but he did it by himself in a timely manner

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Total Tech Support I Miss You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give you a 5 or even a 4 star rating, even though the service was spectacular. The ridiculous price to hang TVs, purchased from Best Buy, is simply too high. The old Total Tech Support was a way better benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    70 inch TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three gentleman that came to mount the TV were quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were careful and considerate. Knew what they were doing and did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous installers that new exactly what they were doing. Very helpful with our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and job was done fast and effective

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After confusion on the order Which did not call for Geek Squad install, they responded very quickly and efficiently. However some of the features of the Sony tv (such as Airplay and HDMI 1) seem not to work and getting in touch with Best Buy support has been greeted with overly long wait times. (Sony software very confusing and difficult to work with and their online manuals practically worthless ) Great TV picture but not sure I’d buy anSony again. Feel Best Buy support very distant to get ahold of on minor problems

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Set up and Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job, they were patient with questions, explaining features and adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional and efficient! The installation people were on time, and mounted a 98" TV in 40 minutes. They cleaned up after and ever repaired the paint that had scuffed off the wall while removing the wire concealer. Great Service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for a great install of our new tv. I love that the wires are all hidden. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would anyone attempt installing their TV system! These guys made it so easy. They had our TV and soundbar set up in no time. They also made sure everything was connecting and working before they left. Very professional. Very reasonable cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was perfect as usual I wouldn't go without Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did a great job. Very Courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed 3 TVs for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and got the job done right. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex & Brandon did a phenomenal job wall mounting the 85” TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was knowledgeable, efficient and very neat. The cost ended up way more than originally quoted, a little shocked, but had no choice but to comply.

    I would recommend this to a friend