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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 835 Showing 16,681-16,700 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job. They were quick, efficient and very polite. It was worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV/equipment installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent totally installed all devices seamlessly. Victor was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome. Very effiecent, friendly and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv mount. Holds large tv’s and can be adjusted

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Not entirely thrilled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all the devices. They were friendly, efficient, and courteous. They left all the unused parts for me but they did not leave the most important thing in my opinion; the instructions for the TV ,remote, and sound bar. I have been very freustated at times "guessing "my way through some changes and set ups for streaming. Sub-woofer was located in the wrong place also.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Dependable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and did a great job mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were on time, professional, very careful with all my items, helpful, knowledgeable, and efficient with everything that they had to do. I love Geek Squad and recommend them to everyone that I know.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad wall-mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician walk-mounted my tv and made all the appropriate connections.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are so awesome at TV mounting. They care about the aesthetic look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed old tv and mounted new tv to perfection. He programmed all streaming services and showed how to access all of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmoon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On this one I felt the team had some difficulty mounting the bracket and tv. It sounded to me the screws didn’t match the bracket so the crew had a slight delay. One thing worth mentioning Best Buy should follow up with a site visit since mounting team just mounts the tv telling follow the screen directions that leads to the owner following the directions but that doesn’t answers all the questions. No owners Manuel included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went swimmingly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out were quick, funny, answerered all my questions, and helped me to mount my tv in no time! They were very respectful, and cleaned up as they were working so when they were gone the only way you could tell they were there was.. well, the tv on the wall! haha

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived at my house and mounted my 55 inch TV. I am happy with the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV neatly mounted, good quality delivery, professional staff

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my tv connected every thing and even programmed my dish remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and careful with gloves and masks. Explained as they went. Everything worked terrific. After they left I played with the Harmony remote and found I didn't like it. Maybe with more time it will get better. The remote for the tv works great but has changed the location of previous remote. All in all the Geeks are excellent and did the store proud. I will be using them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! They were very neat and the hidden cords make the living and bedroom areas look so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Install Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toby was on time and did a great job!! I highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Customer service superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium white glove service from the best at Best Buy. I love this company!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV with care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Very professional. Technician was fast. He came prepared.

    I would recommend this to a friend