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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 836 Showing 16,701-16,720 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were so professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent. They completed all aspects ofvthe job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic TV and wall mount. Geek Squad installed the equipment in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to have the people who do this for a living set up my new TV. There is a different level of quality if the 3rd party vendor (MasTech) does it vs Geek Squad employees. If you can ask get the Geek Squad employees. My more professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Wall Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing...They did an awesome job mounting the TV over our fireplace...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounting of my tv by the Geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sold me a better tv mount. He was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MARIO WAS AWESOME!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario was very friendly and mounted both of my new TV's quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outside stuco wall was no problem for the geek squad Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Glad the geek squad was available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a large order and the hookup and had some complexity. It was done well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the (wall mount) were knowledgeable, friendly and did a perfect job. I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and nice observed all rules and got it right the first time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my tv and components in a difficult location. Highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Gagner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked the perfect size TV for our needs in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    DON'T KNOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Support was very good. He mounted My TV and connected all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and installing the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and really thoughtful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So not only did we get multiple confirmation calls about the appointment time but our Geek Squad representative went the extra mile to get details from our family member who is the one who is going to use the tv the most to make sure the way it would be placed was the most comfortable for them because they are recovering from an illness. It was just a very thoughtful representative and I am definitely encouraged to use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best crew and super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and clean installation and worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad made it possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv was mounted to our satisfaction and we couldn’t have done it ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent hung the mount and tv. Very professionable and answered all questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job on the installation and explanation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend having a tv this size installed by professionals, they did a great job

    I would recommend this to a friend