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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 837 Showing 16,721-16,740 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and setting up a universal remote

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was only one guy, but he did GOOD! Knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a good job he was nice, but did not know how to program remote. If I paid $200 for this I would have been mad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time I showed them how I wanted it and they got da job done

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job very neat and timely. He was also very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting experience good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great on mounting the TV and showing us the basics but was not able to get us set up with the cable via wifi. We had to contact the cable company for those instructions. Navigating between apps ended up being a trial and error learning experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely delited with the picture and sound of the OLED television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad over delivering on my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called half an hour before arriving and showed up on time. They were courteous and pleasant. They knew their stuff, made the correct recommendations and got everything done perfectly. Couldn’t be happier with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, geek squad was superb. They did all I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was nice and polite they set up my tv show me how to use it and made sure everything worked

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sevice very polite and friendly installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50" TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was phenomenal! Called the night before, and then prior to arriving so I'd be available to let him in the house while working. Totally professional, great personality, cleaned up all dirt and dust, and even took the TV box away for disposal! Not much more I could've asked from the technician. THIS is why I go back to Best Buy time and again for my wall mounting work. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent. The gentleman installed my TV successfully and linked it to my network. He was friendly and helpful advising on the height to set the TV. He was also on time for the appointment and cleaned up after he was done leaving my home like new.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Do not remember the young mans name.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers also helped connect are the devices to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great got it mounted in without an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job installing the mount also they clean afterwards very neat when cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up everything perfect great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top notch. arrived on time and did the work correctly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted my 77 inch TV, and setup my components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remount TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remounted the wall mount, attached the TV and did a great job.

    I would recommend this to a friend