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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 837 Showing 16,721-16,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! They were so fast I think it only took them 40 minutes to bring tv in and mount it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting my TV and connecting it to all of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth, it works well, I had no issues and I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was the Best! Definitely knew what they were doing. I had concerns with the mounting of the TV, before the installation, because the wall is 100 year old plaster and over the fireplace. These guys weren’t phased. Fantastic work. SO happy I let the Pros do the work. Completely Satisfied with the work, explaining on the set-up of the TV, and sound bar. Again very Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is in the perfect spot, delivery was great very professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hooked everything up and we’re very helpful advising as to how to use tv, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was quick and efficient in installing the mounting bracket and the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a quick installation and health safety was never a concern having them in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Grest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount works great with my new TV. It was Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast. Did job clean and easy. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad person who came to mount and install my new smart tv was great. He not only made sure it was working and hooked up to various streaming services, but checked my other TV to make sure that was all set up properly as well. he was friendly and polite and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad/Best Buy employees that came out to my house were very professional and helpful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my TV and sound bar. Great service and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed everything and had professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    sissy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great service, you know it is done correctly and was done timely

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The service technician was so professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the service and the technician was very professional and courteous. He arrived on time also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation crew. Courteous, knowledgeable, efficient. Outstanding installation of the wall mount 55" LG TV. They had to move the existing mount down and reinstall the mount plus remove the existing 65" TV. The new TV is mounted perfectly. It was a difficult installation as a ladder was required for the whole installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came to mount my tv and sound bar did a great job! Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team Addy & friend are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Addy & her colleague were well knowledgeable. Patiently answered all my questions & were good at suggesting products fir add on & upgrade too. Got the TV & the sound bar in a timely fashion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Did A Great Job Mounting My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV exactly as requested. Only complaint - the tracking app was inaccurate and caused some confusion. Overall, I would recommend.

    I would recommend this to a friend
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