Customer Ratings & Reviews

a great service, you know it is done correctly and was done timely

Excellent installation crew. Courteous, knowledgeable, efficient. Outstanding installation of the wall mount 55" LG TV. They had to move the existing mount down and reinstall the mount plus remove the existing 65" TV. The new TV is mounted perfectly. It was a difficult installation as a ladder was required for the whole installation process.

I was pleased with the service and the technician was very professional and courteous. He arrived on time also

Needed a new TV mount for the larger TV purchase I made.

The 2 guys that came to mount my tv and sound bar did a great job! Very professional and friendly.

The agents mounted our tv. With no problem. It looks great on the walk. They explained how to move the tv around. Which was very helpful. Very professional

Two Geek Squad agents installed the wall mount and the 77" television. They arrived on time and were very professional. They hooked up all of the wires and cables, made sure that everything was in good working order and gave us a tutorial! We couldn't ask for better service!

They did a great job they were clean courteous and efficient

So far I have only communicated with the Customer Service Representative. He did a fantastic job. Took care of scheduling my TV mounting appointment that was convenient for me.

Had two agents show up, on time, and totally professional following confirmation call and pre-arrival call. Got to work immediately, and perhaps too quickly, as we ended up with four (4) extra holes damaging the wall (and not repaired), when mis-measuring the height for the mount to provide the desired height for the TV Screen. Additionally, with anything of substantial weight or value, I was suspect of the use of a magnetic "Stud" finder, which only really locates the screw or nail placed (right on/off center) to secure the drywall, and NOT the exact center of the stud which is essential for full strength and safety. Furthermore, the use of the backing washers that came with the mounting kit, and would provide additional surface area to bear weight and spread load from bolt head to mount were refused to be used, even when asked, told as "extraneous" and unnecessary. Afterwards, pulling on the mount to demonstrate strength actually flexed the wall, popping nail heads and seams, but hard to prove . . . However, the apres mount demonstration of the TV and remote operator, and of the features to further explore were very helpful Yet, if it were not for the unwieldy size and cumbersome fit, I feel I would have done better taking my time and mounting the TV myself without any damage and the peace of mind of a secure stud centered mount.

The agents mounted my TV and connect it all my equipment to it

Agents arrived on time a did an excellent job in setting up TV.

The installers were very professional and knowledgeable.

The agents mounted my tv on the wall and did a great job.

The professional mounting done by the geek squad was top notch. They were also very polite and on time!

Had my old 46 inch Samsung TV mounted on the wall for my uncle. Watchi g TV is much more convient for him now.

They were on time. They kept me aware of their arrival. The TV was installed. They did trouble shoot any problems with resolutions. I very happy with the service that is why I choose Best Buy because of the Geek Squad was available.

The agents setup my TV and sound bar. Also has the remote control working great.

They mounted the tv with professionalism.I like how they mounted the tv

Great job! Very professional job! The Geek Squad was very knowledgeable and explained everything!