Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 838 Showing 16,741-16,760 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the team that came out. They were very professional and got the job done quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 gentlemen came in and mounted my tvs like pros. I could not have asked for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb mount & reasonably priced!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad found the studs, & mounted my new 55 inch TV. This mount offers tilt, up & down & side to side adjustments. It is perfect for my needs. Emily was able to hide the cord in the corner where the 2 walls meet. It's perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable, thorough and courteous. Couldn’t have asked for anything more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my tv was awesome. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the guys who installed it were fabulous, patient and kind! They did a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person did a great job with the work but I had like a 8 hour window of when they would show up that sucked. When the person called me to confirm a time he said he was 10mins away (didn't help). When he arrived he just realized that he could mount my 75" tv by himself so he had to wait for back up. Outside of that it was good. Work was good. They cleaned and removed all trash. He even had a surge protector he sold me for my TV that I randomly needed last mine. Made up for the craziness. Over all it was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad overcame a few barriers to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Benjamin) discovered previous connection had been covered by a cabinet installation and had to make some cuts to find the cable connection to the TV. He was able to accomplish the task and we ended up with a beautiful installation. We appreciate the extra effort the squad went to make it happen and that they had all the tools necessary to successfully complete the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting guy came and did a good job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this and had the service scheduled for a couple days later. The man arrived on time, and respected that we were trying to avoid him due to fears about contagiousness. He was thorough, and he disclosed up front that if we had metal studs he would have to sell us a different mount due to safety concerns (the store SHOULD have told us this when we bought the tv and mount, but nonetheless).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who did real well did a good job on installing it. The TV fits well on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed really fast. Hardly any noise or any sound while working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Samsung Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was set up and l learned to use it - I am very pleased. Excellent picture and great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly, professional and nice to my Rottie, Mia. They were very knowledgeable and helpful with the apps as well. Welcome back at my house at any time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service from knowledgeable installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the installers of our TV. They did a great job in a minimal amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my item and hook them up great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mount my item and helped install some of my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake and Henry did a fantastic job. They arrived promptly on time. They were very neat and communicative and explain how to use the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a solid job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were quick and did a very professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did great job connecting tv and stereo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose Castro is an exceptional Geek Squad member!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 75" TV and connected all the remotes and speakers to it. Jose Castro is an exceptional Geek Squad member, very courteous, patient, and knowledgeable. We aren't techno-savvy, but he took the time to explain everything to us in terms that we could understand. His partner is very good too. Best Buy must be very proud to have employees like them!

    I would recommend this to a friend