Customer Ratings & Reviews

The guys were so professional and did a great job in a short time. Amazing!

The guys were awesome made sure everything worked before they left!

I ordered this for my 90 year old mother in law to be installed at her residential living facility. the install was fine, but I already had a wall mount, but wanted a soundbar installed. first, although we ordered everything needed, including the sound bar mount, it came in different times and one critical piece never arrived (sound bar mount). Did a UPS track -- they said it was signed for -- but the name of the signer was unknown. But UPS said talk to Best Buy. BEst buy said talk to UPS. So we ended up ordering a second mounting bracket for the sound bar. After paying for a premium GEEK service -- thinking that would also include sound bar installation, we were told no, and had to have a second visit by the installer. We ordered on line -- which was also held against us -- our fault (we were told) for not going to the store to talk to a Salesperson before ordering?? Isn't the point of on line to save time and money for Best buy and us? The installation, once all the caveats are taken into consideration, went fine.

The Geek Squad did a great job mounting my tv, sound bar, and bracket. Would hire them again!

[Employee of bestbuy] Geek squad made sure my tv was mounted in the most optimal spot on my wall and were quick and made sure to ask questions so that I knew about options to hide cables.

The agent mounted my tv and it was perfect and was very professional

Andrew C, was exceptionally helpful and knowledgeable about mounting TV to walls. He offered advice about sound bars and mounting them as well. Cleaned up and took care of everything.

Great service, on time, friendly and efficient. Best service ever.

I didn't know what to expect as this was my first wall mounted TV and the first time I had used the geek squad, let me just say that I was very impressed. Not only was the job done exactly as I had hoped, but quickly and efficiently. The geek (technician) helped in every aspect and once finished, I could dive right into my new toy as every streaming account of mine had been activated. I'd use them again without hesitation.

The agent was outstanding! He arrived on time and put on shoe covers before entering my home. Once in, he went immediately to work removing my old t.v. and installing the new one. He was polite and informative the entire visit. I can't say enough good things about him and his service.

The team help me. They were quickly and professional.

The agents mounted my TV to the wall, connected all devices, but did not organize wires.

The agent was amazing. Got everything connected and showed me how to use.

Excellent install with knowledgeable fun guys and great TV.

They came on time, were friendly, courteous and cleaned up after.

Geek squad installed my TV on my existing wall mount very quickly and efficiently.

The TV is very well mounted on the wall and all cables hidden. We appreciated the qual it of work

Would definitely recommend this service. They installed quickly and professionally.

We thought we were prepared, but had a few issues with our cords not being long enough and having to rerun some through the wall. What we didn’t have, the Geek Squad was able to supply. They got everything hooked up and connected on our cable remote in a way that was easy to use and didn’t required every single remote we had. Would use them again!

Very happy with the service. They showed up during the window promised and called before they arrived so that we were prepared. They were knowledgable and professional and ensured that it was installed correctly and we were comfortable with how it worked. Saved us a lot of time and effort!