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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 842 Showing 16,821-16,840 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase. I will recommend this product. Easy to install by professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job of the install, hiding all my wires and explaining everything to me!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mounting of my smart tv was great although they couldn’t relocate my power cord behind the wall.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It's a good thing to get done to get that work off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I good agent but i thought the price was a little steep he did a good job but there price for job is a bit pricey he clean up behind himself overall was good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our replacement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous service excellent technicians. Ready for next day haul away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, detail oriented, careful and clean. The guys were knowledgeable and professional. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two men that showed up were very knowledge, experienced and polite team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hooked up our receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up our receiver. He made sure it was right before he left. Thanks Dottie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service. We use their mounting service and they were very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv to a new mount and connected all devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture with excellent sound quality..Sits above the mantel and it’s the perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 75 inch TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and great communication. Top notch installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed quick and perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quick and perfect! I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great value and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and fast. Very nice person. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and quick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on time and professional. Mounting is solid. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and did a great job. They put up a tv mount .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I swear by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-notch. Smart. Polite. Informative. Kept us apprised every step of the way. The lead tech is a real perfectionist. He made sure everything was perfect. His assistant ran me through the entire process, answered all questions and generally was nice to have around.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was installed quickly by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it. All went well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and connected with ease in mere minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason came in and went right to work. Put covers on his shoes. Installation was less than an hour. Have tips for operation of tv and and Amazon. Ex plained warranty. He was very polite and friendly. I would also like to acknowledge Robert who set up the appointment, suggested and ordered the mount and also informed me of certificates I had available which reduced my costs. Great experience with both guys!!

    I would recommend this to a friend